Service Operations Coordinator
5 days ago
We are seeking a highly skilled and organized Service Operations Coordinator to join our team at Service Corporation International. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and have strong logistics and customer service skills.
Responsibilities:- Scheduling: Coordinate schedules for internal staff and market locations, ensuring that services are provided as scheduled, including removals, visitations, transfers of casketed decedents and/or remains to final dispositions, and decedent memorial services.
- Dispatching: Dispatch resources to meet the needs of client families, receiving first call information and initiating the required resources, processing removal paperwork, and assisting with recording keeping of embalming documentation.
- Inventory Management: Manage inventory for caskets and cremation containers, taking and placing orders for necessary supplies, and performing other duties as directed by management.
- Education: High school diploma or GED equivalent.
- Licenses: Current valid driver's license may be required.
- Experience: Minimum of six (6) months scheduling or logistics experience.
- Skills and Abilities: Knowledge of company services, policies, procedures, and practices, ability to resolve issues, excellent communication and interpersonal skills, and ability to prioritize and organize effectively.
The estimated salary for this position is $45,000 - $60,000 per year, depending on location and experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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Customer Service Operations Coordinator
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