Automotive Claims Appraisal Expert
2 weeks ago
Join Our Team as an Auto Claims Field Evaluator
The Auto Claims Field Evaluator will engage in specialized technical assessments to interpret vehicle damage, formulate damage estimates, identify unrelated prior damage, and determine total losses.
KEY RESPONSIBILITIES:
- Conduct thorough examinations of damaged vehicles to assess the extent of structural, body, mechanical, electrical, or interior damage.
- Calculate labor costs, determine parts utilization (including OEM, Aftermarket, LKQ), and evaluate the feasibility of repair versus replacement based on automotive repair knowledge.
- Review photographs and secure agreed price appraisals for all damaged property, ensuring all estimates comply with company guidelines.
- Assess the practicality of repairs and consider contract repair options versus declaring a vehicle a total loss.
- Identify unrelated prior damage estimates based on the vehicle's physical characteristics, areas of damage, and the age of damage. Complete prior damage estimates as necessary and report any inconsistencies observed during vehicle inspections and discussions with owners.
- Evaluate cost-related expenses in relation to owner maintenance considerations (e.g., betterment, depreciation).
- Initiate contact with owners of non-drivable, damaged vehicles within 24 hours of assignment to schedule inspections within 48 hours or in a timely manner.
- Submit completed appraisals through the estimating software program.
- Maintain a directory of specialty shops and parts vendors for repairs.
- Authorize repairs as per current handling guidelines.
- Relocate salvage vehicles, with owner consent, to the designated salvage disposal location.
- Manage Drive-in assessments as assigned.
- Ensure correction frequency on estimates remains at 5% or less.
QUALIFICATIONS:
Required:
- Minimum of 3 years of experience as an outside appraiser or in a related field.
- Proficient in writing agreed price appraisals across all lines of business.
- Strong interpersonal, organizational, and communication skills.
- Possess a valid driver's license and an operational vehicle.
- Ability to utilize a computerized estimating system.
Preferred:
- College degree, technical training, or substantial work experience.
- Familiarity with online claims systems.
- Ongoing education in insurance practices.
First Chicago Insurance Company offers a competitive benefits package for all full-time employees, including:
- Competitive Salaries
- Flexible Work Schedules
- Hybrid Remote/In-Office Opportunities
- Commitment to Training & Development
- Medical and Dental Coverage
- Telemedicine Benefits
- 401k with a generous company match
- Paid Time Off and Holidays
- Tuition Reimbursement Programs
- Wellness Initiatives
- Engaging company-sponsored events
- And much more
Job Posted by ApplicantPro
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