Automotive Warranty Specialist
2 weeks ago
* Hybrid/partial remote work schedule available post-training, with a requirement to commute for training and work one day a week.
Company Overview:
The Napleton Corporate is seeking a dedicated Automotive Warranty Specialist to join our team. This role is pivotal in managing all aspects of warranty claim processing efficiently.
Why Join Us:
- Attractive Compensation
- Standard Work Hours: Monday-Friday 7:30 AM - 4:30 PM
- Flexible Hybrid Work Arrangement after Initial Training
- Comprehensive Benefits: Medical, Dental, Vision, 401K, and more
- Paid Time Off
- Employee Discounts on products, services, and vehicles
- Established Family-Owned Business with over 90 years of industry experience
- Prepare, submit, and monitor warranty claims effectively
- Process warranty documentation, ensuring accuracy and compliance with manufacturer requirements
- Stay updated on factory recalls and relevant announcements
- Coordinate the shipment of parts to manufacturers and promptly resubmit any rejected claims
- Assist with warranty claims related to body shop services and follow up on pending claims
- Reconcile warranty receivables and collaborate with the accounting team for payment processing
- Maintain accurate records of warranty parts, including repair order numbers and disposal dates
- Ensure all service and customer records are maintained as per warranty requirements
- Minimum of 3 years of experience in Automotive Manufacturer Warranty Administration
- Experience with CDK is highly preferred
- Detail-oriented with strong organizational skills
- Excellent verbal and written communication abilities
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