Automotive Warranty Specialist

2 weeks ago


Villa Park, Illinois, United States Napleton Corporate Full time
Automotive Warranty Specialist

* Hybrid/partial remote work schedule available post-training, with a requirement to commute for training and work one day a week.

Company Overview:
The Napleton Corporate is seeking a dedicated Automotive Warranty Specialist to join our team. This role is pivotal in managing all aspects of warranty claim processing efficiently.

Why Join Us:
  • Attractive Compensation
  • Standard Work Hours: Monday-Friday 7:30 AM - 4:30 PM
  • Flexible Hybrid Work Arrangement after Initial Training
  • Comprehensive Benefits: Medical, Dental, Vision, 401K, and more
  • Paid Time Off
  • Employee Discounts on products, services, and vehicles
  • Established Family-Owned Business with over 90 years of industry experience
Key Responsibilities:
  • Prepare, submit, and monitor warranty claims effectively
  • Process warranty documentation, ensuring accuracy and compliance with manufacturer requirements
  • Stay updated on factory recalls and relevant announcements
  • Coordinate the shipment of parts to manufacturers and promptly resubmit any rejected claims
  • Assist with warranty claims related to body shop services and follow up on pending claims
  • Reconcile warranty receivables and collaborate with the accounting team for payment processing
  • Maintain accurate records of warranty parts, including repair order numbers and disposal dates
  • Ensure all service and customer records are maintained as per warranty requirements
Qualifications:
  • Minimum of 3 years of experience in Automotive Manufacturer Warranty Administration
  • Experience with CDK is highly preferred
  • Detail-oriented with strong organizational skills
  • Excellent verbal and written communication abilities
We are committed to creating a diverse environment and are proud to be an equal opportunity employer.

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