Healthcare Administrative Assistant

2 weeks ago


Cottonwood, United States Northern Arizona Healthcare Full time

Healthcare Administrative Assistant

Northern Arizona Healthcare is looking for a Healthcare Administrative Assistant to support their operations. The Healthcare Administrative Assistant will be tasked with various clerical and administrative duties to facilitate the efficient functioning of the office. Responsibilities will include managing phone communications, overseeing office equipment, and maintaining the appointment scheduling system. The ideal candidate should possess a minimum of two years of experience in a healthcare environment or a related field, along with excellent customer service abilities. Familiarity with software applications such as Microsoft Office Suite is advantageous.

Key Responsibilities

  • Manage multi-line phone systems and resolve issues with office equipment.
  • Distribute incoming mail, supplies, and equipment as needed.
  • Provide support coverage for other administrative staff.
  • Maintain the scheduling system and generate necessary reports.
  • Proactively address and respond to patient inquiries.
  • Process patient insurance verification and payment transactions.
  • Communicate effectively with internal personnel and healthcare providers.
  • Ensure adherence to safety and compliance regulations.

Required Qualifications

  • High School Diploma or GED is mandatory.
  • An Associate's degree is preferred.
  • Fingerprint Clearance Card is necessary.
  • A minimum of two years of experience in a healthcare or similar setting is preferred.
  • At least two years of experience in customer service is preferred.
  • Prior experience with relevant software applications is preferred.


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