Operations Manager
24 hours ago
We are seeking a highly skilled and experienced Store Operations Manager to lead our store team in delivering exceptional customer service and driving sales growth. As a key member of our store leadership team, you will be responsible for overseeing the day-to-day operations of the store, including inventory management, visual merchandising, and team management.
Key Responsibilities- Store Operations: Oversee the efficient and effective operation of the store, including inventory management, visual merchandising, and store maintenance.
- Team Management: Lead and develop a high-performing team of sales associates and department managers to deliver exceptional customer service and drive sales growth.
- Customer Service: Ensure that all customers receive a positive and personalized shopping experience, and that customer complaints are resolved promptly and professionally.
- Inventory Management: Manage inventory levels, including ordering, receiving, and stocking merchandise, to ensure that the store is well-stocked and visually appealing.
- Visual Merchandising: Oversee the visual presentation of the store, including window displays, in-store displays, and product placement.
- Loss Prevention: Implement and maintain effective loss prevention measures to minimize shrinkage and protect company assets.
- Training and Development: Provide ongoing training and development opportunities to team members to ensure that they have the skills and knowledge needed to succeed in their roles.
- Experience: 2+ years of retail management experience, preferably in a leadership role.
- Education: High school diploma or equivalent required; bachelor's degree in business or a related field preferred.
- Skills: Strong leadership and communication skills, with the ability to motivate and inspire team members. Excellent customer service skills, with the ability to resolve customer complaints promptly and professionally. Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Competitive Salary: We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Opportunities for Advancement: We offer opportunities for advancement and professional growth, including training and development programs and career advancement opportunities.
- Collaborative Work Environment: We offer a collaborative and supportive work environment, with a team of dedicated and passionate professionals who are committed to delivering exceptional customer service and driving sales growth.
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