Front Office Assistant

4 weeks ago


West Augusta, United States Optum Full time
Job Title: Front Office Assistant

At MedExpress, we're committed to delivering quality, convenient, and affordable healthcare to our patients. As a Front Office Assistant, you'll play a vital role in ensuring our patients receive exceptional care and service.

Key Responsibilities:
  • Assist in opening and closing the clinic, maintaining a clean waiting area, and ensuring a smooth patient flow.
  • Welcome patients and visitors, answer inquiries, and direct them through the registration process.
  • Answer multi-phone lines, file documents, and complete daily patient callbacks.
  • Collect insurance information, verify patient demographics, process payments, and complete phone sheets.
  • Discharge patients, verify their information, and provide them with necessary documents.
Requirements:
  • High School Diploma/GED (or higher)
  • 1+ years of customer service or healthcare-related experience
  • Strong organizational and time management skills
  • Ability to work independently and maintain good judgment and accountability
  • Excellent verbal and written communication skills
What We Offer:
  • Paid Time Off and 8 Paid Holidays
  • Medical Plan options, Health Spending Account, and Health Savings Account
  • Dental, Vision, Life, and AD&D Insurance
  • 401(k) Savings Plan and Employee Stock Purchase Plan
  • Education Reimbursement and Employee Discounts

We're an equal opportunity employer and welcome diversity in the workplace. If you're a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we'd love for you to join our team.



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