Customer Service Representative

4 weeks ago


Gainesville, Georgia, United States Krystal Full time
Job Summary

We are seeking a highly motivated and detail-oriented Team Member to join our Krystal team. As a Team Member, you will be responsible for providing exceptional customer service and ensuring that our guests have an enjoyable experience.

Key Responsibilities
  • Maintain the highest possible level of product quality by preparing food products according to approved Krystal procedures.
  • Adhere to approved Krystal holding times and temperatures to ensure food safety.
  • Pack all food products in approved Krystal containers, lids, and bags.
  • Provide exceptional customer service by maintaining a positive attitude and a high level of hospitality.
  • Work well with teammates and accept coaching from management team.
  • Communicate effectively with customers, teammates, and managers in a positive manner.
  • Maintain a clean and safe work environment by keeping food preparation areas, equipment, and utensils clean and sanitary.
Requirements
  • Must be at least 16 years of age.
  • Must be able to perform the essential functions of the position.
  • Team Player - Works well with other team members to achieve goals.
  • Customer Focused - Recognizes the customer as the primary focus and acts accordingly.
  • Accountability/Dependability - Takes personal responsibility for the quality and timeliness of work and achieves results.
  • Effective Communication - Uses effective and appropriate methods of interacting with others.
Physical Requirements
  • Standing for extended periods.
  • Extended periods viewing computer screen.
  • Walking.
  • Reading.
  • Speaking.
  • Hearing.
  • Lifting/carrying up to 50 pounds various items.
  • Repetitive Motions.
  • Pushing/Pulling.
  • Bending/Stooping.
  • Reaching/Grasping.
Working Conditions
  • Normal office environment.
  • Electrical current.
  • Housekeeping and/or cleaning agents.


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