Food Service Specialist
1 week ago
As a vital member of our team, you will provide attentive and friendly service to ensure an outstanding dining experience for our patrons. Your main goal is to create an inviting atmosphere that encourages guests to return.
Key Responsibilities:
- Greet and welcome guests warmly, ensuring they feel at ease and attended to throughout their visit.
- Communicate daily specials and any changes to the menu effectively.
- Offer personalized recommendations based on guests' preferences.
- Respond to inquiries regarding menu items, beverages, and restaurant services.
- Process food and drink orders through our point-of-sale system, ensuring accuracy and efficiency.
- Serve food and beverages promptly from the kitchen and bar to guests.
- Complete necessary side work at the beginning and end of each shift as assigned.
- Keep service areas clean and organized at all times.
- Observe guests' dining experiences, ensuring satisfaction and addressing any needs promptly.
- Prepare and present the final bill, handling payments and transactions as required.
- Assist fellow team members as needed to promote a collaborative work environment.
- Support with cleaning and resetting tables as necessary.
- Express gratitude to guests for their patronage and encourage their return.
- Be flexible and ready to assist in various roles to maintain smooth restaurant operations as directed.
- Ability to communicate effectively in the primary language(s) of our guests.
- Basic understanding of dining service protocols and procedures.
- Competence in basic math and cash handling, including operating a point-of-sale system.
- Capability to stand for extended periods (up to 5 hours).
- Physical ability to lift and maneuver trays of food weighing up to 20 to 25 pounds.
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