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Customer Service Representative

2 months ago

Baltimore, Maryland, United States Maryland Department of Transportation Full time
Maryland Department of Transportation is seeking a highly skilled Customer Service Representative to join our team. As a Bilingual Call Center Agent, you will be responsible for providing exceptional customer service to our clients. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work in a fast-paced environment. **Key Responsibilities:**

* Respond to customer inquiries and resolve issues in a timely and professional manner
* Provide accurate and helpful information to customers
* Work effectively in a team environment to achieve goals and objectives
* Maintain a high level of customer satisfaction

**Requirements:**

* High school diploma or equivalent
* Excellent communication and interpersonal skills
* Ability to work in a call center environment
* Bilingual skills in English and Spanish

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment

If you are a motivated and customer-focused individual who is passionate about providing excellent service, we encourage you to apply for this exciting opportunity.