Customer Service Representative

1 day ago


Baltimore, Maryland, United States U-Haul Full time
U-Haul Customer Care Representative Job Description

Are you looking for a rewarding career with a company that values its employees? Do you enjoy working with people and providing excellent customer service? If so, consider becoming a U-Haul Customer Care Representative.

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a U-Haul Customer Care Representative. As a CCR, you will be responsible for delivering and picking up U-Box containers, providing exceptional customer service, and ensuring that our customers receive a positive experience.

Responsibilities:
  • Operate a flatbed truck and transport U-Box containers to and from customers' homes and businesses.
  • Load and unload containers, ensuring they are properly secured and delivered to the correct location.
  • Provide excellent customer service, responding to customer inquiries and resolving any issues that may arise.
  • Participate in ongoing training and education to improve your skills and knowledge.
Requirements:
  • Clean motor vehicle driving record.
  • High school diploma or equivalent.
  • Department of Transportation certification.
  • Commercial driver's license (CDL).
Work Environment:

The work involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.

Physical Demands:

The work requires some physical exertion, including long periods of standing, walking, and lifting up to 50 pounds.

U-Haul is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary, benefits package, and opportunities for advancement.



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