Customer Service Representative

7 hours ago


Baltimore, Maryland, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, selling paint and related products, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide excellent customer service, answering questions and resolving customer concerns in a timely and professional manner
  • Sell paint and related products to customers, using your knowledge of products and features to make recommendations
  • Maintain a clean and organized store environment, including stocking shelves and setting up displays
  • Process sales transactions accurately and consistently, following company policies and procedures
  • Assist customers in person and over the phone, using your communication skills to determine customer needs and provide solutions
Requirements
  • High school diploma or equivalent required; previous sales or customer service experience preferred
  • Ability to read, write, comprehend, and communicate in English; bilingual Spanish skills a plus
  • Ability to lift and carry up to 50 pounds, with or without reasonable accommodation
  • Availability to work a variety of shifts, including evenings and weekends
What We Offer

As a Customer Service Representative with Sherwin-Williams, you will have the opportunity to work with a leading paint and coatings company, providing exceptional customer service and selling high-quality products. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.



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