Business Development Manager

4 weeks ago


Raleigh, North Carolina, United States Spectrum Full time

Account Executive - Direct Retail Sales Role

The Account Executive - Direct Retail Sales role serves as a key liaison between Spectrum and our Retail Partner Direct Sales portfolio, fostering a strong relationship to drive sales growth and customer satisfaction.

This role is responsible for developing and executing strategies to maximize sales opportunities, ensuring the effective implementation and compliance of policies and procedures for new and existing businesses.

The Account Executive - Direct Retail Sales role actively supports all efforts to simplify and enhance the customer experience, promoting a seamless interaction between Spectrum and our Retail Partners.

Key Responsibilities:

  • Provide account management, including audits, field visits, training, business reviews, product knowledge support, customer concerns, brand compliance, and merchandising.
  • Conduct regular meetings, training, and account reviews with assigned partners to ensure they are maximizing Spectrum sales and meeting quality standards and KPIs.
  • Maintain knowledge and ensure delivery and understanding of current products, services, promotions, offerings, etc., to assigned partners.
  • Collaborate closely with owners from assigned partners to create and manage growth plans.
  • Work with our Operations, Strategy, and divisional teams to ensure alignment with department and Company objectives.
  • Coordinate and assist with special events, and oversee staffing, merchandising, and sales execution.
  • Conduct side-by-side selling of Spectrum services to customers at retailer's locations, train and develop retailers.

Requirements:

  • Ability to read, write, speak, and understand English.
  • Sales presentation skills, problem-solving capabilities, organized and demonstrated initiative.
  • Practical written, verbal, and interpersonal communication skills.
  • Ability to work independently.
  • Comfort utilizing Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel.
  • Travel frequently within the assigned territory.
  • Flexibility to work retail hours, including evenings/weekends, and adjust the schedule as needed based on assigned partners' needs and to maximize sales opportunities.
  • Reliable transportation.
  • Valid and active State driver's license and safe driving record, as required.

Preferred Qualifications:

  • Bi-lingual a plus.

About Spectrum:

Spectrum is a leading provider of broadband services, offering a range of products and services to residential and business customers. We are committed to delivering exceptional customer experiences and driving growth through innovative solutions and strategic partnerships.

Why Join Spectrum?

We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

Equal Employment Opportunity:

Spectrum is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to growing a workforce that reflects our communities and providing equal opportunities for employment and advancement.



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