Administrative Assistant/Receptionist
1 month ago
We are seeking a highly skilled and organized Administrative Assistant/Receptionist to join our team at SERVPRO of Belmont/San Carlos, San Leandro & Stockton. As a key member of our office team, you will be responsible for providing exceptional customer service, managing administrative tasks, and supporting our operations.
Key Responsibilities- Answer and direct phone calls in a professional and courteous manner.
- Maintain accurate records and logs of all calls and interactions.
- Provide top-notch customer service and support to our clients and team members.
- Prepare and send emails and written correspondence as needed.
- Meet critical deadlines and prioritize tasks effectively.
- Perform detailed and accurate data entry and quality reviews.
- Assist Estimators with estimates and billing invoices.
- Support crew and job scheduling as needed.
- 2+ years of administrative or office-related experience.
- Excellent customer service, quality assurance, and scheduling skills.
- Proficiency in MS Office, including Outlook, Word, and Excel.
- Ability to learn new software, including Xactimate and proprietary systems.
- Minimum high school diploma or GED.
- Ability to pass a background check.
We offer a fast-paced, team-oriented office environment with opportunities for growth and development. Our ideal candidate is a self-motivated, goal-oriented individual with excellent organizational skills and a strong attention to detail.
What We OfferCompetitive pay based on experience, opportunities for advancement, and a dynamic work environment.
Please visit our website for additional information and to apply.
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