Administrative Assistant/Receptionist

1 month ago


San Leandro, California, United States SERVPRO of CLEANAIR IMAGE, INC. Full time
Job Overview

We are seeking a highly skilled and organized Administrative Assistant/Receptionist to join our team at SERVPRO of Belmont/San Carlos, San Leandro & Stockton. As a key member of our office team, you will be responsible for providing exceptional customer service, managing administrative tasks, and supporting our operations.

Key Responsibilities
  • Answer and direct phone calls in a professional and courteous manner.
  • Maintain accurate records and logs of all calls and interactions.
  • Provide top-notch customer service and support to our clients and team members.
  • Prepare and send emails and written correspondence as needed.
  • Meet critical deadlines and prioritize tasks effectively.
  • Perform detailed and accurate data entry and quality reviews.
  • Assist Estimators with estimates and billing invoices.
  • Support crew and job scheduling as needed.
Requirements
  • 2+ years of administrative or office-related experience.
  • Excellent customer service, quality assurance, and scheduling skills.
  • Proficiency in MS Office, including Outlook, Word, and Excel.
  • Ability to learn new software, including Xactimate and proprietary systems.
  • Minimum high school diploma or GED.
  • Ability to pass a background check.
Work Environment

We offer a fast-paced, team-oriented office environment with opportunities for growth and development. Our ideal candidate is a self-motivated, goal-oriented individual with excellent organizational skills and a strong attention to detail.

What We Offer

Competitive pay based on experience, opportunities for advancement, and a dynamic work environment.

Please visit our website for additional information and to apply.



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