Front Desk Associate
4 weeks ago
We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Massage Envy Teas Crossing. As a key member of our front desk team, you will be responsible for providing exceptional customer service, promoting our wellness programs, and supporting the growth and retention of our client base.
Key Responsibilities:
* Provide outstanding customer service and help everyone feel valued and understood
* Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
* Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
* Help grow and retain a client base both in-person and through phone/email outreach
What We Offer:
* Competitive base pay plus tips, bonuses, and commissions
* Half the premium of a Blue Cross Blue Shield comprehensive major medical group health insurance plan with access to dental and vision insurance
* 401(k) retirement plan with employer matching after your first year of employment
* Employee Assistance Program
* Flexible schedule for a better work/life balance
Requirements:
* Critical thinkers with excellent math and computer skills and the ability to multitask
* Supporters of total body care with a general knowledge of massage and skin care services
About Us:
Massage Envy is a growing community of experienced professionals who share your passion for helping others. We strive to celebrate individuality and share knowledge to provide the best possible experience for our clients. If you're ready to join a dynamic team and make a difference in people's lives, we'd love to hear from you
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