Community Donation Manager

4 days ago

Albuquerque, New Mexico, United States Savers | Value Village Full time
About Savers | Value Village

We are a leading thrift store operator with a mission to champion reuse and inspire a future where secondhand is second nature. Our stores supply gently-used, one-of-a-kind items to local nonprofit organizations, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse.

Job Title: Community Donation Manager

We are seeking a Community Donation Manager to join our team at Savers | Value Village. As a Community Donation Manager, you will be responsible for the overall management and direction of the processes associated with the day-to-day functions of the Community Donation Center.

Key Responsibilities:
  • Ensure the Community Donation Center is organized, clean, safe, and welcoming, and that donation flow, storage, and staging are always maintained.
  • Partner with the Production Manager/Store Manager to manage donation flow from the Community Donation Center into the production room to facilitate a manageable supply flow at all times.
  • Engage with customers and donors to promote Savers' brand both in the store and in the community.
  • Ensure donations are accurately weighed by classification and accounted for.
  • Plan, track, and measure donation goals and results.
  • Use the Community Donation Center Scheduler and Daily Planner to schedule Community Donation Center Ambassadors appropriately, ensuring coverage is aligned with expected volume and donor traffic.
  • Utilize branded sign packages and other company-approved materials to promote the Savers brand.
  • Lead, direct, and supervise the work of Community Donation Center Ambassadors.
  • Develop a culture of genuine appreciation for donors and donations at the Community Donation Center.
Requirements:
  • Excellent presentation skills.
  • Mathematical skills.
  • Ability to communicate well in both verbal and written forms.
  • Ability to observe, assess, and coach the work of others.
  • Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.
  • Ability to reason, make decisions, and use independent judgment in various situations.
  • Proficient in all Microsoft Office applications.
Physical Requirements:
  • Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4 – 10 lbs. of force.
  • Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.
  • Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.
  • Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.
  • Frequently required to read written & electronic documents and product labels.
  • Continuous need to hear and verbally communicate in order to interact with and respond to management, team members, and customers. Will need to hear requests in person and via intercom and telephone.
  • Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
  • Will need to adjust work schedule to the needs of the business, including working some nights, weekends, holidays.
  • Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment, and product, elevated and uneven surfaces, and heights, and moving forklifts.
  • Frequent reaching to various levels and directions to move/stack boxes of product, move product on and off hangers, rails, and carts, and stock product on display racks/shelves.
  • Possess dexterity for complex hand-eye tasks, including keyboarding and merchandise ticketing/movement activities.
  • Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to stack and/or stock product(s) on display racks.
What We Offer:
  • Comprehensive onboarding and training from day one.
  • In-house expertise Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives.
  • Bundled health plans such as medical, Rx, dental, and vision.
  • Company-paid life insurance for extra protection and peace of mind.
  • Programs to stop smoking, diabetes management coaching, and on-demand care options.
  • A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
  • Paid time off from work for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.
Location:

1551 Mercantile Ave NE D, Albuquerque, NM 87107

Savers is an E-Verify employer.

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