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Medical Office Receptionist
2 months ago
Become a vital part of Riverchase Dermatology, a premier provider in the field of dermatological care, committed to delivering outstanding patient experiences.
As a Front Desk Receptionist, you will serve as the initial point of interaction for patients visiting our practice. Your key responsibilities will encompass welcoming patients, managing appointment schedules, facilitating patient check-ins and check-outs, and ensuring a welcoming atmosphere for every individual.
Key Responsibilities:
- Uphold the Riverchase Mission Statement and Service Standards to deliver exceptional customer service.
- Register new patients, update their information, accurately collect and process payments.
- Handle incoming calls with professionalism and direct them appropriately.
- Inform clinical personnel of patient arrivals and any delays, managing the check-in and check-out process.
- Maintain an organized reception area, ensuring office supplies are stocked and the environment is tidy.
- Verify patient insurance benefits, and manage the transfer of medical records and referrals.
- Collaborate effectively with team members to achieve operational goals.
Qualifications:
A High School diploma or equivalent is required; experience in a dermatology setting is preferred, along with 1-2 years of experience in a medical office environment.
Benefits Offered:
- Competitive salary
- 401(k) plan
- Dental coverage
- Health insurance
- Life insurance
- Vision coverage
- Generous paid time off
- Additional benefits
- Employee discounts on services and products