Referral Coordinator
1 month ago
Job Summary:
This role is responsible for coordinating referrals between Whole Family Health Center Inc and outside providers, ensuring seamless communication and efficient patient care. The ideal candidate will possess excellent organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Maintain accurate and up-to-date patient records, including demographic and insurance information.
- Coordinate referrals with specialists, hospitals, and community organizations, ensuring timely and effective communication.
- Assist patients with scheduling appointments, diagnostic testing, and other medical services.
- Provide exceptional customer service, responding to patient inquiries and concerns in a professional and empathetic manner.
- Collaborate with clinical staff to ensure accurate and timely documentation of patient information.
- Perform administrative tasks, such as data entry, phone calls, and mailings, to support office operations.
- Attend educational offerings and training sessions to enhance knowledge and skills.
- Perform other duties as assigned by management.
Requirements:
- High School diploma or equivalent required; college degree preferred.
- One to three years of experience in a medical office setting, with a focus on patient care and referral coordination.
- Excellent communication and organizational skills, with the ability to work effectively in a team environment.
- Ability to maintain confidentiality and handle sensitive patient information.
- Level 2 background clearance required.
Benefits:
Whole Family Health Center Inc offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
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