Guest Services Representative

1 week ago


Baltimore, Maryland, United States Pyramid Global Hospitality Full time


Welcomes and registers visitors, delivering prompt and courteous assistance, and finalizing guest accounts upon the conclusion of their stay to uphold Pyramid Global Hospitality's esteemed standards of excellence.


The Guest Services Representative will:
Provide a warm greeting to guests immediately at the reception, ensuring a positive experience throughout their visit. Key responsibilities include:
  • Managing check-in and check-out processes efficiently.
  • Addressing guest inquiries and resolving issues with professionalism.
  • Maintaining an organized front desk area to enhance operational flow.
  • Collaborating with other departments to ensure guest satisfaction.

Join a team dedicated to delivering exceptional hospitality and creating memorable experiences for all guests.



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