Bank Operations Manager
4 weeks ago
Are you a motivated and experienced banking professional looking for a new challenge? We are seeking a skilled Teller Supervisor to join our team in the Chicago, IL market.
Job Summary:The Teller Supervisor will be responsible for overseeing the efficient productivity of the Teller Operations area, ensuring all operational functions are completed properly and professionally. This role requires strong leadership and communication skills, as well as the ability to work in a fast-paced environment.
Key Responsibilities:- Establish and oversee the work of direct reports, ensuring objectives are met and employees are properly trained.
- Interact with staff, providing feedback to improve performance and delivering performance appraisals.
- Process transactions accurately and efficiently, balancing teller cash drawer, vault, ATM, and safe guard cash.
- Maintain a comprehensive knowledge of products, services, and all bank systems necessary to perform job duties.
- Offer bank products and services in support of client needs, consistently following bank security procedures and escalating fraud situations to bank security.
- Ensure regulatory compliance within the teller function, following all bank policies and procedures as stated in the bank manual.
- Actively participate in community and bank-sponsored events, assisting the Branch Manager in development planning sessions with employees.
- Assist in completing branch schedule that fits appropriate business needs, completing additional responsibilities as assigned.
- High School Diploma or GED, College degree preferred.
- Two or more years of supervisory experience in a banking or customer service field.
- Microsoft proficiency.
- Strong mathematical skills along with accuracy.
- Detail-oriented & organized.
- Strong knowledge of deposit products and regulations.
- Ability to identify, research, and solve problems.
- Ability to work in a fast-paced environment.
- Ability to lead and supervise others.
We offer a competitive salary of $52K and an excellent benefits package. If you are a motivated and experienced banking professional looking for a new challenge, we encourage you to apply.
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