Customer Experience Specialist

2 weeks ago


Menomonie, Wisconsin, United States Caribou Coffee Full time

Caribou Coffee is a leading coffeehouse chain that offers a unique experience to its customers. We are currently looking for a Customer Experience Specialist to join our team.

About Us

As a Customer Experience Specialist, you will be the first point of contact for our guests when they arrive at our locations. You will be responsible for creating a welcoming and inviting atmosphere that makes our customers feel valued and appreciated.

Job Summary

This is a full-time position that requires a high level of energy and enthusiasm. As a Customer Experience Specialist, you will work in various positions throughout the shift to support the store and provide a superior customer experience.

Main Responsibilities
  • Greet and welcome customers as they arrive at our locations.
  • Be trained in all positions including Barista, Cashier, Dishwasher/Dining Room, and Food Service.
  • Float between positions throughout the shift to support the store and provide a superior customer experience.
Requirements

To be successful in this role, you must have:

  • A strong passion for delivering exceptional customer service.
  • The ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.
Benefits

We offer a competitive salary range of $12-$15 per hour, depending on location and experience. In addition, we offer:

  • A comprehensive benefits package.
  • Ongoing training and development opportunities.
  • A fun and dynamic work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer experiences and working in a fast-paced environment, please submit your application today.



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