Program Coordinator

3 weeks ago

Los Angeles, California, United States Crystal Stairs Full time
Job Title: Resource & Referral - Program Coordinator

Crystal Stairs, Inc. is a leading provider of child care services, research, and advocacy. We are seeking a highly skilled and experienced Program Coordinator to join our Resource and Referral Department.

Job Summary:

The Program Coordinator will be responsible for overseeing the child care provider training and coaching programs. This includes coordinating fiscal and programmatic requirements within and between Crystal Stairs and partner agencies and organizations.

Key Responsibilities:
  • Work with the R&R Program Manager to plan, administer, monitor, and improve training and coaching programs, and specific grants and projects to ensure contract and budget compliance.
  • Coordinate daily operations of assigned teams, and support and assist the R&R Manager with department strategic planning.
  • Oversee the timely submission of invoices and required reports to ensure that necessary records, files, and other materials are maintained for efficient conduct of business and audit requirements.
  • Work in coordination with key internal and external stakeholders to monitor contract/project resources and expenditures in relation to established budgets.
  • Comply with contractual requirements and agency policies and procedures as well as assist in data collection and/or analysis to evaluate and/or enhance program operations and client services.
  • Oversee the procurement and inventory of outreach promotional items and adherence to agency policy and procedures.
  • Collaborate with other agencies in the delivery and implementation of services throughout Los Angeles County.
  • Represent program and agency at professional organizations and contract, partner and/or community meetings; participate in work groups, committees and ad hoc groups, as necessary.
  • Supervise and monitor program supervisors including hiring, orientation, training, mentoring and motivating staff.
  • Provide direction, leadership and mentoring to staff members by conducting periodic check-ins and performance reviews.
Requirements:
  • Bachelor of Arts/Science degree from an accredited college or university in Child Development, Early Childhood Education or related Human/Social Services field; Relevant work experience in human/social services or child development may be substituted for college level education; Masters Degree preferred.
  • Minimum 2-5 years supervisory experience managing a staff of at least 5-8 people.
  • Minimum 2 years experience planning and implementing major projects that require collaboration with diverse groups and coordination of their interests and resources.
  • Minimum 2 years experience working with families and child care providers. Training experience in Early Childhood Education, ECE Competencies, Quality Start programs.
  • Knowledge of contracts which are funded by the California Department of Education, Los Angeles County Office of Education, Child Care Alliance of Los Angeles, First 5 LA and various foundations and public entities.
  • Ability to understand and communicate demographic, child care service and related data and research.
  • Knowledge of California's public and private child care service delivery systems.
  • Must have excellent leadership, communication, technical writing, verbal, and customer relations skills.
  • Must be flexible and able to multi-task while working in a collaborative, team environment with a positive attitude.
  • Must have excellent presentation/public speaking and organizational skills; Sensitivity to and ability to work well with diverse ethnic and cultural groups.
  • Requires high level proficiency in computer word processing and spreadsheet programs, including MS Office.
  • Ability to organize and manage large-scale, multi-task project(s).
  • Requires the exercise of independent discretion and judgment in determining course of action for specific situations.
  • Possess ability to analyze complex information and develop creative, effective and efficient solutions.
Benefits:
  • Medical/Dental/Vision - 95% paid by employer.
  • 401k Matching Options.
  • Flex Spending.
  • Pre-paid Legal Services.
  • Sick and Vacation Time.
  • Paid Holidays and Winter Break.
  • Opportunity for Growth and Development.
  • Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM.

Crystal Stairs, Inc. is committed to building and sustaining a fully vaccinated, diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Requirements: Must be fully vaccinated and remain fully vaccinated against COVID-19. Per the CDC, fully vaccinated means at least 2 weeks after (1) a second dose in a 2-dose series, or (2) a single-dose vaccine, and this status and definition applies to COVID-19 vaccines currently authorized for emergency use or approved by the U.S. Food and Drug Administration.

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