Community Operations Coordinator

2 weeks ago

Wilmington, North Carolina, United States Balfour Beatty Investments Full time
About Us

Balfour Beatty Investments is committed to creating exceptional living environments that our residents are proud to call home. Our mission revolves around the principle of Care—for our residents, our partners, our communities, and each other. This culture of care is the foundation of our operations, guiding us to foster meaningful connections while addressing the needs of our residents and partners with empathy, creativity, and sincerity.

Employee Benefits:
  • Discretionary bonuses
  • Comprehensive Medical and Dental Insurance effective from the first month of employment
  • Health, Flexible Spending, and Dependent Care Accounts
  • Company-funded life insurance
  • 401K plan with employer contributions
  • Generous Paid Time Off, including sick leave, floating holidays, vacation, and personal days
  • Two Volunteer Days annually
  • Company-funded short-term and long-term disability, as well as parental leave
  • And additional benefits
Role Overview

The Community Operations Coordinator plays a vital role in fulfilling Balfour Beatty Investments' commitment to outstanding living experiences. This position assists the Community Manager in all facets of property management, including operational and financial oversight. Your diverse skill set will be essential in achieving objectives ranging from guiding prospective residents in selecting their new home to providing exceptional customer service throughout their residency. You will also support overall property operations while upholding our brand's reputation with professionalism and positivity.

Key Responsibilities

• Assist in managing the community efficiently and profitably, aligning with the company's strategic goals.

• Coach and develop property team members while promoting Balfour Beatty's core values, particularly safety, in all operations.

• Monitor and review financial procedures related to rent collection and other financial activities; prepare monthly closing reports.

• Oversee leasing processes and manage move-in/move-out activities.

• Ensure the highest level of resident satisfaction through consistent, responsive, and professional interactions.

• Participate in resident events as needed.

Candidate Profile
  • Ideal candidates will possess a minimum of three (3) years of experience in property management or a customer service-oriented role.
  • A bachelor's degree is preferred.
  • A valid state-issued driver's license and a clean driving record are required.
Balfour Beatty Investments is part of Balfour Beatty, plc, an international organization that finances, develops, constructs, and maintains infrastructure assets.

Accessibility: If you require accommodations during the employment process, please reach out to Human Resources.

We are an Equal Opportunity Employer, including individuals with disabilities and veterans.

For information on the "EEO is the Law" poster, please select your language: English - Spanish - Arabic - Chinese

For the "Pay Transparency" policy statement, please click the link: English

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