Customer Service Liaison

4 weeks ago


Olathe, Kansas, United States Phenix Label Full time

h3JobOverview/h3brpPhenixLabeloffersfull-timepositionswithgreatbenefits,friendlyteams,andhoursthatfityourlife.Wevaluereliablepeoplewithpositiveattitudesandstrongworkethic./pbrpTheCustomerAccountRepresentativeisresponsibleformanagingjobassignmentsfrompurchaseorderthroughmanufacturinguntilreadyforfinalbilling./pbrpKeyResponsibilities:/pbrulbrliManagecustomercommunicationandexpectations./librliCoordinatewithsales,technical,art,brandmanager,production,andshippingdepartments./librliProvidequalityservicetocustomers,assistinretainingpresentworkandcustomers,andassistinobtainingnewworkandcustomers./libr/ulbrpEssentialFunctions:/pbrulbrliPerformastheprimarycontactbetweencustomers,sales,technical,art,brandmanager,production,andshipping./librliEstablishandmaintainorganizedrecordsforallcustomerprojects./librliProvidesupporttoassignedseniorsalesexecutivesandcustomersduringthequoting/estimatingprocesses./librliManagesalesordersfrompurchaseordertodeliveryandassistwiththebillingprocess./librliEnsureaccuracyonallordersandcommunicatecustomerchangestoaffectedgroups./librliProvidenecessaryjobinformationtoaccountingforaccurateandtimelybilling./librliMaintaintechnicalknowledgeofPhenix'smanufacturingcapabilitiesandindustryadvancements./librliObtainworkingknowledgeofcustomers'requirementsandspecifications./librliPerforminventorymanagementdutiesandensureaccuracyonmonthly,quarterly,andannualreporting./librliCross-trainwithseniorsalesexecutivesanddevelopbackupsupport./librliAttendandparticipateindepartmentPBLmeetings./libr/ulbrpRequirements:/pbrulbrliPreferred2+yearsofcustomerserviceand/orprintingexperience./librliPreferred4-yeardegreeorequivalentcombinationofeducationandexperience./librliIndividualmustbeabletohandleadministrativeactivities,maintainrecords,reports,andfiles./librliCandidateshouldpossessexcellentoralandwrittencommunicationskills./librliCandidateshouldbeproficientwithbasiccomputerskills,includingspreadsheetdevelopmentfordataanalysis./librliIndividualmustbeabletoworkindependentlywithminimalguidancerequired./librliIndividualmustbeabletointeracteffectivelywithawidevarietyofpeople,maintainingflexibility,objectivity,andcapacitytohandlemultipletaskssimultaneously./librliCandidateshouldpossessastrongworkethic,timemanagementskills,troubleshootingskills,apositiveattitude,andbedetail-oriented./librliIndividualmustbeabletoactinaprofessionalandrespectfulmannertoallinternalandexternalcustomersatalltimes./librliParticipationandsupportofthecompanymissionstatement,fivecorevalues,and5Sinitiativesandactivities./librliIndividualmustbeabletocompleteanyreasonablerequestofmanagementnecessarytoeffectivelyoperatethedepartment/company./librliEnglishlanguagerequired./libr/ulbrpPhysicalandOtherRequirements:/pbrpThisjobisperformedindoorsinatemperatureandhumidity-controlledenvironment.Jobtasksareperformedincloseproximitytootherpeopleand,whenenteringtheadjacentmanufacturingplant,includeexposuretostrobelights,sounds,andnoiselevelsthataredistracting./pbrpTheemployeeisoccasionallyrequiredtostand,stoop,walk,andbend.Theemployeemustfrequentlysit,talk,listen,andliftand/ormoveupto15pounds./pbrpSpecificvisionabilitiesrequiredbythisjobincludeclosevision,distancevision,colorvision,peripheralvision,depthperception,andabilitytoadjustfocus./pbrpRequiresuseofhandstohandle,control,orfeelobjectsandoperatecomputerandotheroffice-relatedequipment./pbrpPhenixLabelisanequalopportunityemployer.Wecelebratediversityandarecommittedtocreatinganinclusiveenvironmentforallemployees./p



  • Olathe, Kansas, United States State Farm Insurance Full time

    Customer Service RepresentativeAs a Customer Relations Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. You will also process policy changes, claims, and payments accurately and efficiently, while maintaining customer...


  • Olathe, Kansas, United States Kansas City Standard Full time

    Job DescriptionThe Kansas City Standard is a dynamic customer acquisition company dedicated to expanding our clients' customer base and driving growth. As a Customer Relations Representative, you will play a pivotal role in building and maintaining strong relationships with clients and fostering positive interactions to drive customer acquisition success.Key...


  • Olathe, Kansas, United States Bass Pro Shops Full time

    Key Responsibilities:• Greet and acknowledge all customers in a prompt and friendly manner.• Handle merchandise with care and provide information and direction to customers.About This Role:This role is part of our Customer Service team at Bass Pro Shops, where we strive to provide exceptional customer experiences. As a Customer Relations Associate, you...


  • Olathe, Kansas, United States FedEx Full time

    Customer Service Representative at FedExAs a valued member of our retail team, you will be responsible for providing exceptional customer service and support to our customers. Your key responsibilities will include:* Assisting customers with their inquiries and resolving any issues that may arise* Maintaining a clean and organized store environment*...


  • Olathe, Kansas, United States Olathe Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at the Olathe Community Center. As a Customer Service Representative, you will be responsible for providing exceptional customer service to the public, handling routine questions, and resolving customer issues. This is a part-time opportunity, working up to 19 hours a...


  • Olathe, Kansas, United States The Pinnacle Group Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at The Pinnacle Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and ensuring that our clients are satisfied with our services.The...


  • Olathe, Kansas, United States Culligan Midwest Full time

    Job OpportunityCulligan Midwest is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for handling a high volume of inbound calls, providing exceptional customer service, and performing administrative duties.Key Responsibilities:Handle customer inquiries and resolve...


  • Olathe, Kansas, United States Christin Black - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative with Christin Black State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have opportunities to enhance...


  • Olathe, Kansas, United States TEKsystems Full time

    Ahead of the curve, TEKsystems is seeking a skilled Customer Service Representative to join our team in Olathe, KS.Job Summary:As a Customer Service Representative, you will be responsible for handling work ticket orders for our national accounts, including Lowes, Amazon, Target, and Walmart.Key Responsibilities:Qualifying and verifying customer...


  • Olathe, Kansas, United States Hy-Vee, Inc. Full time

    Job Title: Customer ServiceDepartment: GroceryFLSA: Non-ExemptJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Hy-Vee, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, processing mail and Western Union orders,...


  • Olathe, Kansas, United States James Battin Farmers Insurance Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at James Battin Farmers Insurance. As a key member of our customer support team, you will play a pivotal role in helping our clients understand their insurance coverage.This is an excellent opportunity for individuals who are passionate about delivering exceptional...


  • Olathe, Kansas, United States ArcBest Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at ABF Freight, an ArcBest company. As a key member of our service center team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAssist with various clerical, administrative, and...


  • Olathe, Kansas, United States ABF Freight Full time

    Job Summary:As a key member of the ABF Freight team, you will be responsible for providing exceptional customer service and administrative support in a fast-paced service center environment. Your duties will include assisting with various clerical and administrative tasks, performing regular communication with customers and management to ensure timely pickup...


  • Olathe, Kansas, United States Kaleb Hale - State Farm Agent Full time

    Customer Relations RepresentativeAt Kaleb Hale - State Farm Agent, we're seeking a skilled Customer Relations Representative to join our team. As a key member of our agency, you will be responsible for delivering exceptional customer experiences that drive business growth.Key Responsibilities:Manage customer inquiries and resolve issues in a timely and...


  • Olathe, Kansas, United States CarMax Full time

    At CarMax, we're dedicated to delivering an exceptional customer experience. As a Customer Service Representative, you'll play a vital role in connecting with customers, guiding them through the car-buying process, and ensuring their needs are met.Key Responsibilities:Engage with customers online and over the phone to understand their needs and...


  • Olathe, Kansas, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you looking for a career that involves helping others and providing exceptional customer service? U-Haul is seeking a Customer Service Representative to join our team!Key Responsibilities:Assist customers with U-Haul products and services.Use U-Scan technology to manage rentals and inventory.Move and hook up...


  • Olathe, Kansas, United States Savers | Value Village Full time

    At Savers / Value Village, we're on a mission to champion reuse and inspire a future where secondhand is second nature. As a Customer Service Associate, you'll play a key role in creating an awesome experience for our customers, donors, and team members.What You Can Expect:A dynamic and inclusive work environment where everyone is valued and respected.The...


  • Olathe, Kansas, United States GXO Logistics, Inc. Full time

    About the Role:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at GXO Logistics, Inc. As a key member of our operations team, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating packaging slips and...


  • Olathe, Kansas, United States KMG Hotels Full time

    Job Description:We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Agent at the Courtyard by Marriott Kansas City Olathe. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Responsibilities:Deliver outstanding customer...


  • Olathe, Kansas, United States Wingstop Full time

    Delivering World Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be responsible for creating authentic, positive, and genuine experiences for our guests. This includes interacting with guests by greeting them, answering the phone, taking and delivering orders, and providing exceptional customer service.Key Responsibilities:Act...