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Administrative Support Specialist

2 months ago

Chicago, Illinois, United States Hanger Clinic Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Hanger Clinic. As a key member of our front office staff, you will provide exceptional support to patients, clinicians, and referral sources, ensuring seamless coordination of patient care activities.

Key Responsibilities
  • Patient Scheduling: Coordinate patient appointments, ensuring timely and efficient scheduling.
  • Insurance Authorization: Obtain necessary insurance authorizations for patient care services.
  • Chart Management: Create and maintain accurate patient records, including scanning and filing documents.
  • Phone Management: Manage incoming phone calls, responding to patient inquiries and concerns.
  • Financial Counseling: Provide financial counseling to patients, processing over-the-counter payments.
  • Document Research: Conduct daily research on electronic health/medical records systems.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Less than 1 year of customer service, administration, or related experience.
  • Skills: Strong interpersonal, oral, and written communication skills; proficiency in Windows-based office technologies, including Word, Excel, and PowerPoint.
What We Offer
  • Competitive Compensation: Competitive salary and benefits package.
  • Professional Growth: Opportunities for professional growth and development within our organization.
  • Work-Life Balance: Flexible scheduling and a supportive work environment.