Medical Records Coordinator

2 weeks ago


Voorhees, New Jersey, United States Clearway Pain Solutions Full time

As a Medical Records Representative at Clearway Pain Solutions, you will play a vital role in maintaining patient confidentiality and ensuring the accuracy of medical records.


Key Responsibilities:
  • Maintain patient charts electronically and retrieve files for scheduled appointments.
  • File all patient data upon receipt of information and retrieve records for new patients.
  • Process and respond to all requests for medical records, complete invoices, and collect payment before distributing.
  • Distribute medical documents and other related materials to physicians, other facilities, and departments.
  • Produce records and documents for billing and/or legal services, send and receive information via efax and by mail.
  • Answer, transfer, and make outgoing telephone calls, coordinating with representatives of different companies for medical record inquiries.
  • Monitor supplies needed, distribute faxed information to the appropriate departments, and perform other duties as assigned.

Requirements:
  • High School Diploma or equivalent.
  • Knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
  • Excellent written and oral communication skills, including exceptional customer service.
  • Ability to establish and maintain effective working relationships with doctors, clinical staff, other co-workers, and the public.
  • Ability to work individually and within a team, follow verbal and written instructions, and work a flexible schedule.
  • Ability to respond with patience and understanding during stressful conditions related to patient health and emergent situations.
  • Ability to multi-task and prioritize, demonstrate extreme attention to detail, and possess strong organization skills.
  • Ability to problem solve and use reasoning, meet predefined quality standards, and maintain a professional attitude and appearance at all times.
  • Working knowledge of the healthcare field and medical terminology.

Preferred Qualifications:
  • One year of Medical Records experience.

Driving/Travel:
The employee must have reliable transportation, and travel for this position may be required up to 20%.

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