Nurse Care Coordinator

4 weeks ago

Voorhees, New Jersey, United States Ennoble Care Full time
Job Title: Nurse Care Coordinator

We are seeking a highly skilled and compassionate Nurse Care Coordinator to join our team at Ennoble Care. As a Nurse Care Coordinator, you will play a vital role in ensuring our patients receive high-quality care services.

Responsibilities:
  • Develop and implement individualized patient care plans, utilizing Ennoble Care's electronic medical record system.
  • Provide frequent contact with patients to offer care coordination, support, and manage compliance with care management programs to enhance positive outcomes.
  • Accurately document all client communications, verbal or written.
  • Communicate with Primary Care Clinicians or designees regarding patient emergent needs and/or life-threatening episodes, ensuring comprehensive care plans are complete and accurate.
  • Keep Team Supervisors informed of all issues pertinent to the care plan process and any known or perceived issues.
  • Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities.
  • Become skilled at using technology, including secure email, telephone system, electronic medical records, etc.
  • Adhere to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications.
  • Exhibit excellent customer service skills, demonstrated by positive feedback from customers and patients.
  • Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner.
Qualifications:
  • Must be a Licensed Practical Nurse (LPN).
  • Must be comfortable with speaking on the phone for large amounts of the day.
  • Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service.
  • Ability to take accurate notes to document each task in a timely manner.
  • Ability to multitask between different patients and workstreams while remaining organized and efficient with time.
  • Ability to thrive in a fast-paced environment.
  • Must be able to work from 8:00 – 4:30pm, Monday through Friday.
  • Must be proficient in using a computer, including Outlook and other Microsoft Office programs.
  • Knowledge of basic healthcare terms, conditions, roles, and basic care principles is helpful.
  • Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis.
Benefits:
  • Medical, Dental, Vision, and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
  • Paid Time Off.
  • Paid Office Holidays.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

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