Residential Loan Advisor II

2 weeks ago


Tampa, Florida, United States PennyMac Full time

Pennymac Overview:

Pennymac (NYSE: PFSI) stands as a leading financial services entity, specializing in a comprehensive mortgage platform and integrated business model that focuses on the origination and servicing of U.S. mortgage loans, along with managing investments related to the U.S. mortgage sector.

At Pennymac, our workforce is the cornerstone of our achievements and embodies the essence of our vibrant workplace culture. Collectively, we strive towards a common objective of assisting millions of Americans in realizing their dreams of homeownership throughout the entire mortgage process.

Role Overview:
The Home Loan Specialist II plays a pivotal role in supporting various channels within the Mortgage Fulfillment Division (MFD). In this capacity, you will be instrumental in ensuring streamlined and effective processes that align with business and customer service goals.

Key Responsibilities:

  • Conduct intricate data and document verification.
  • Resolve issues related to third-party orders (title, appraisal, hazard, flood certification, credit, etc.).
  • Manage more complex inquiries via calls, emails, or chat sessions.
  • Complete tasks related to appraisal eligibility.
  • Assess loan applications for adherence to product guidelines.
  • Execute additional related duties as assigned.
  • Exhibit behaviors that reflect the organization's desired culture and values.

Qualifications:

  • Associate's degree or equivalent professional experience.
  • Minimum of 3 years of relevant industry experience.
  • Proficient in Microsoft Office Suite.
  • Experience in Financial Services, particularly in the mortgage sector, is preferred.
  • General knowledge of applicable Federal, State, and Local regulations.

Why Join Us:
Pennymac is recognized as one of the premier mortgage lenders in the nation, having aided over 4 million homeowners in achieving and maintaining their homeownership aspirations. Our vision is to be the most trusted partner in home financing. Together, our team of 4,000 Pennymac professionals across the country is guided by our core values: Accountability, Reliability, and Ethics in all our endeavors.

Pennymac is dedicated to conducting business that fosters positive contributions and promotes sustainable growth while creating an equitable and inclusive environment where all employees and customers feel valued, respected, and supported.

Benefits:
Whether you seek flexible benefits for immediate needs, short-term goals, or long-term success and retirement planning, Pennymac's benefits package has you covered. Key benefits include:

  • Comprehensive Medical, Dental, and Vision coverage.
  • Paid Time Off programs including vacation, holidays, illness, and parental leave.
  • Wellness initiatives, Employee Recognition Programs, and onsite fitness facilities and dining options (at select locations).
  • Retirement benefits, life insurance, 401k matching, and tuition reimbursement.
  • Philanthropic initiatives including matching gifts, volunteer grants, charitable contributions, and corporate sponsorships.

To explore more about our benefits, please visit our website.

Compensation:
Individual salaries may vary based on various factors including specific roles, geographic location/market data, and skills and experience as outlined below:

  • Lower range - Developing skills and experience in the role.
  • Mid-range - Experience and skills align with proficiency in the role.
  • Higher range - Experience and skills contribute additional value beyond typical role requirements.

Some positions may qualify for performance-based compensation and/or stock-based incentives awarded based on both company and individual performance.


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