Family Support Specialist Manager
2 days ago
At Urban Strategies, Inc., we are seeking a highly skilled and dedicated Family Support Specialist Manager to lead our family support services team.
Job Summary:
The Family Support Specialist Manager will be responsible for directing family support services, referrals, and community service coordination to foster economic self-sufficiency and improve the quality of life for residents. This role will lead a team to ensure family stability and success.
Key Responsibilities:
- Lead family support meetings, analyze data, and coordinate strategies to meet performance measures.
- Conduct intake, assessments, and home visits, assisting residents with development plans and service navigation.
- Maintain confidentiality and track resident data in LEARN.
- Attend community meetings and participate in program-related meetings.
- Provide resources and knowledge for clients to access capital, including loans for financial goals like housing and consumer products, to build credit, reduce debt, and support wealth growth through entrepreneurship.
- Offer consultation services in financial management and goal-setting.
- Host in-person and virtual seminars for clients seeking financial literacy management resources and capital access.
- Support and promote the development of the USI CDFI client base.
- Flexibility to work nights, weekends, and travel as needed.
- Perform additional assigned duties.
Qualifications:
- Bachelor's degree required; Master's degree preferred in Social Work, Sociology, Psychology, or relevant field, or equivalent education/experience.
- 5 years of nonprofit or human services experience providing assessments, referrals, and follow-up.
- Supervisory experience preferred.
- Commitment to family-focused service planning and program philosophies.
- Ability to handle privileged information confidentially and culturally sensitive.
- Availability to work evenings/weekends as needed.
- Valid driver's license and access to a vehicle.
- Strong interpersonal, organizational, and time management skills.
- Ability to analyze data and design programs based on resident-driven and data-driven rationale.
- Comfortable working independently and in a team environment.
- Computer proficiency in MS Office Suite and other software.
Urban Strategies, Inc. is an Equal Opportunity Employer.
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