Housekeeping Operations Manager

2 weeks ago


San Jose, California, United States Crescent Services Full time
Housekeeping Manager Job Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals dedicated to delivering exceptional experiences for our guests. As a Housekeeping Manager, you will play a vital role in ensuring the highest levels of cleanliness and guest satisfaction are maintained.

Key Responsibilities:
  • Supervise and guide housekeeping activities to ensure quality assurance standards are met.
  • Interview, hire, train, and evaluate housekeeping staff.
  • Manage finances, including budget and inventory controls.
  • Plan and conduct staff meetings, and attend related meetings to obtain and disseminate information.
  • Evaluate furniture, fixtures, and decor, and make recommendations for rehab projects.
  • Communicate effectively with staff, guests, and other departments.
Requirements:
  • Ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Supervisory skills to manage the housekeeping operation.
  • Ability to deal effectively with employees, vendors, and contractors.
  • Ability to stand, walk, bend, reach, and move continuously to inspect rooms.
  • Ability to access and accurately input information using a moderately complex computer system.
What We Offer:
  • Highly competitive wages.
  • An exceptional benefit plan for eligible associates and their family members.
  • RSP/401K matching program for eligible associates.
  • Flexible scheduling to allow you to focus on what's important to you.
  • Discounts with our Crescent managed properties in North America for you and your family members.
  • IHG Hotel Discounts domestic and international properties for you and your family members.

We are committed to creating a great place to work where associates at all levels are respected for their differences. We strive to create an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.



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