Housekeeping Supervisor
19 hours ago
The Residence Inn San Jose South is seeking a highly skilled and experienced Housekeeping Supervisor to join our team. As a key member of our housekeeping department, you will be responsible for overseeing the daily operations of our housekeeping staff, ensuring that our guests receive exceptional service and that our facilities are maintained to the highest standards.
Key Responsibilities- Inspect and Monitor Housekeeping Staff Performance: Conduct daily inspections of housekeeping staff to ensure that they are meeting our high standards of cleanliness and productivity.
- Assume Housekeeping Manager Functions: In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, assume all responsibilities and ensure that our guests receive exceptional service.
- Oversee Floor Closings: Ensure that all floors are closed on time, and that housekeeping staff are properly trained and equipped to maintain our high standards.
- Manage Key Control and Lost and Found: Maintain control of all keys and ensure that lost and found items are properly handled and returned to their owners.
- Monitor Cleanliness and Orderliness: Ensure that all housekeeping staff are maintaining a clean and organized workspace, and that our facilities are free from clutter and debris.
- Assign Daily Duties: Assign daily duties to housekeeping staff, ensuring that they are properly trained and equipped to complete their tasks.
- Communicate with Front Office and Engineering: Maintain open communication with the Front Office and Engineering teams to ensure that our guests receive exceptional service and that our facilities are properly maintained.
- Report Progress and Initiate Work Orders: Report on the progress of all out-of-order rooms and initiate work orders for repairs and maintenance as needed.
- Assist with Training and Development: Assist with the training and development of housekeeping staff, ensuring that they are properly trained and equipped to meet our high standards.
- High School Diploma or Equivalent: A high school diploma or equivalent is required. College coursework in a related field is helpful.
- Experience in Hotel or Related Field: At least two to three years of progressive experience in a hotel or related field is preferred. Previous supervisory responsibility is also preferred.
- Ability to Stand and Communicate Effectively: The ability to stand during entire shifts and communicate effectively with all levels of employees and guests is required.
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