Regional Director of Retail Branches

3 days ago

New York, New York, United States Municipal Credit Union Full time
Job Title: Regional Director of Retail Branches

Municipal Credit Union is seeking a highly skilled and experienced Regional Director of Retail Branches to oversee a portion of our retail network. As a key member of our leadership team, you will be responsible for ensuring an excellent service experience, operational efficiency, and compliance with existing regulations and policies.

Key Responsibilities:
  • Develop and implement retail plans consistent with overall organizational strategy.
  • Implement and allocate production goals across all products and services.
  • Develop budget for overall retail operations.
  • Drive people management in accordance with organizational policies and applicable laws.
  • Collaborate with key leaders in the development of training programs.
  • Develop, drive, measure, and evaluate service levels of retail personnel.
  • Develop and drive operational initiatives to optimize overall retail performance.
  • Drive the oversight of retail locations through management of Branch Managers and key leadership staff.
  • Lead the retail team in evaluating and setting development priorities.
  • Maintain a comprehensive knowledge of key compliance areas for retail.
Requirements:
  • Strategic thought; forward thinking.
  • Minimum 7 years' experience in a retail banking leadership role.
  • At least 5 years' in-depth experience with a heavy focus in retail operations, lending, and direct member or customer service.
  • Excellent leadership and development skills.
  • Experience working in a fast-paced environment with the ability to multi-task.
  • Excellent verbal and written communication skills.
  • Able to navigate throughout various programs on a computer.
  • Able to empathize with members and staff, and prioritize work.
  • Able to create a supportive and inclusive atmosphere within the department and team.
  • Strong ability to support the team with questions and coach them on how to resolve member issues and respond to members.
  • Strong ability to make decisions with minimum information.
  • Demonstrate a positive disposition, the ability to work independently or as part of a team, and have a genuine interest in people and desire to help.
Competencies:
  • Proficiency in Microsoft Office Suite.
  • Excellent member service skills.
  • Strong research and problem-solving skills.
  • Excellent interpersonal, oral and written communication skills.
  • Ability to multi-task; good time management skills.
  • Highly ethical.
Why You'll Be a Good Fit:

Municipal Credit Union is committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. We stand by our mission to connect our members and communities with an exceptional financial future and we are looking for individuals who share this same purpose to take this journey with us.

We offer competitive compensation, medical and dental benefits, 401K with employer match, flexible paid time off, and a commitment to diversity and inclusion.

  • Retail Banking Branch Manager

    1 month ago

    New York, New York, United States Galaxy Management Group Full time

    Branch Manager - Retail BankingGalaxy Management Group is seeking an experienced Branch Manager to lead our Retail Banking team in Queens, NY. As a key member of our community-focused bank, you will oversee the day-to-day operations of the branch, collaborating with the Assistant Branch Manager on managerial and administrative functions.Key...

  • Branch Director

    4 weeks ago

    New York, New York, United States Banco Popular Puerto Rico Full time

    Job Summary:We are seeking a highly skilled Branch Director to lead our team and drive business growth. The ideal candidate will have a strong background in financial operations, excellent leadership skills, and a proven track record of success in business development.Key Responsibilities:Manage all aspects of branch operations, including financial...

  • Regional Director

    4 weeks ago

    New York, New York, United States Imperial Cleaning Full time

    Imperial Cleaning is a leading provider of professional cleaning services to a diverse range of clients, including Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Financial Institutions, and Municipalities.With over 25+ years of experience and a strong commitment to customer satisfaction, Imperial Cleaning has established itself as a...

  • Regional Director of Training and Client Experience

    4 weeks ago

    New York, New York, United States Richemont Full time

    Job Title: Regional Director of Training and Client ExperienceJob Summary:We are seeking a highly skilled Regional Director of Training and Client Experience to join our team at Richemont. As a key member of our organization, you will be responsible for deploying our cutting-edge education to our sales ambassadors and wholesale partners in the US and Canada,...

  • Senior Regional Consultant-Retail

    4 weeks ago

    New York, New York, United States MFS Investment Management Full time

    Job SummaryAt MFS Investment Management, we are dedicated to building a diverse, inclusive, and authentic workplace. We are seeking a Senior Regional Consultant-Retail to join our team. The Senior Regional Consultant-Retail will be responsible for selling MFS Investment products and services through financial intermediaries in the Broker-Dealer, Regional,...

  • Branch Sales and Service Representative

    2 weeks ago

    New York, New York, United States PNC Full time

    Job ProfileAt PNC, we prioritize delivering exceptional customer experiences. As a Branch Sales and Service Representative, you will engage in proactive sales and customer service activities, including teller transactions, selling bank products, and developing referral opportunities. You will be part of the Regional Resource Team, supporting multiple...

  • Regional Director of Field Operations

    3 weeks ago

    New York, New York, United States City of New York Full time

    The City of New York is seeking a highly skilled Regional Director of Field Operations to oversee the daily operation and management of Adult Protective Services (APS) and contracted programs.The successful candidate will be responsible for ensuring the timely submission of state mandated reports to avoid sanctions and appropriate reimbursements.Key...

  • Regional Director of Retail Branches

    4 weeks ago

    New York, New York, United States Municipal Credit Union Full time

    h3JobDescription/h3pbOverview/b/ppTheRegionalDirectorofRetailBranchesisakeyleadershippositionresponsibleforoverseeingaportionoftheretailnetworkofMunicipalCreditUnion(MCU)branches.Thisroleensuresanexcellentserviceexperience,operationalefficiency,andcompliancewithexistingregulationsandpolicies./ppbKeyResponsibilities/b/pulliDevelopandimplementretailplansconsis...

  • Regional Manager

    3 weeks ago

    New York, New York, United States Chubb Full time

    Cyber Underwriting Regional ManagerAt Chubb, we are seeking a skilled Cyber Underwriting Regional Manager to lead our New York region team. The ideal candidate will have extensive experience in Cyber Insurance and proven leadership skills. The role encompasses overseeing a team of underwriters, employee development, broker/agent relations, and collaboration...

  • Director of Retail Talent Acquisition

    3 weeks ago

    New York, New York, United States Aritzia Full time

    The Talent Acquisition TeamAritzia is growing, and our Talent Acquisition team is growing with it. As the Director of Retail Talent Acquisition, you will establish the regional TA strategy and build high-performing teams by leading the sourcing, assessing, impressing, and securing of world-class talent of all levels and career paths in the geographic scope...

  • Regional Director of Operations

    4 weeks ago

    New York, New York, United States Compass Group, North America Full time

    Job SummaryThe Regional Director of Operations plays a pivotal role as a strategic partner to the Restaurant Services Team. They collaborate on strategic planning, program development, financial management, and fostering a culture of excellence. This role encompasses overseeing all operational aspects and critical support functions while also focusing on...

  • Branch Manager

    4 weeks ago

    New York, New York, United States Banco Popular Puerto Rico Full time

    Job Summary:We are seeking a highly skilled Branch Manager to lead our retail banking operations in New York. The ideal candidate will have a strong background in financial services, excellent leadership skills, and the ability to drive business growth.Key Responsibilities:Manage all aspects of a branch, including financial performance, new business...

  • Branch Manager

    4 weeks ago

    New York, New York, United States Popular Full time

    Delancey NY MgmtWe are currently seeking a Branch Manager with exceptional leadership and branch sales experience to join our dynamic team. This role oversees all aspects of a branch, accountable for financial performance, new business development, customer experience, coaching, and compliance with all policies and procedures. The Branch Manager has in-depth...

  • Retail Strategy Director

    4 weeks ago

    New York, New York, United States Van Cleef & Arpels Full time

    About the RoleWe are seeking a highly experienced Retail Strategy Director to join our team at Van Cleef & Arpels. As a key member of our leadership team, you will be responsible for driving business growth and impact through strategic projects and initiatives.Key ResponsibilitiesDevelop and implement strategic plans to drive business growth and improve...

  • Retail Excellence Manager

    4 weeks ago

    New York, New York, United States Prada Group Full time

    Job SummaryThe Retail Excellence Manager will play a key role in driving top-line growth for Prada's Boutiques and Concession stores in North and South America. This position will have extensive exposure to the Prada Leadership Team and the Retail network, including Retail Directors and Store Managers.Key ResponsibilitiesAnalytics & InsightsConduct...

  • Director of Retail Talent Acquisition and People Development

    4 weeks ago

    New York, New York, United States Aritzia Full time

    Talent Acquisition StrategyThe Director of Retail Talent Acquisition will lead the development and implementation of a comprehensive talent acquisition strategy to attract, engage, and retain top retail talent in the Manhattan Region.Key ResponsibilitiesEstablish a proactive approach to building an effective talent pipelineCollaborate with cross-functional...

  • Regional Sales Director

    4 weeks ago

    New York, New York, United States Lysse Full time

    Regional Sales LeadWe are seeking a highly motivated and experienced Regional Sales Lead to join our dynamic team in New York City. In this role, you will be responsible for expanding our East Coast presence, attracting new clients, and driving sales in our showroom.Key Responsibilities:Manage wholesale sales for current accountsDevelop new business...

  • Branch Manager

    4 weeks ago

    New York, New York, United States Sunflower Bank, N.A. Full time

    Sunflower Bank, N.A. is seeking a highly motivated and experienced Branch Manager to lead our retail banking team. The ideal candidate will have a proven track record of driving sales growth, improving customer satisfaction, and developing high-performing teams.The Branch Manager will be responsible for:Coaching and developing staff to achieve sales and...

  • Regional Director of Operations

    4 weeks ago

    New York, New York, United States Restaurant Associates Full time

    Job Title: Regional DirectorRestaurant Associates is seeking an experienced and inspirational leader to join our team as a Regional Director. As a key member of our leadership team, you will be responsible for driving business growth, developing and implementing strategic plans, and leading cross-functional teams to achieve exceptional results.Key...

  • Director of Retail Talent Acquisition

    1 month ago

    New York, New York, United States Aritzia Full time

    The OpportunityA unique chance to be part of the team responsible for acquiring top talent in the industry to meet the current and future needs of the business.As the Director of Retail Talent Acquisition, you will establish the regional TA strategy and build high-performing teams by leading the sourcing, assessing, and securing of world-class talent of all...