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Retail Excellence Manager

1 month ago

New York, New York, United States Prada Group Full time
Job Summary

The Retail Excellence Manager will play a key role in driving top-line growth for Prada's Boutiques and Concession stores in North and South America. This position will have extensive exposure to the Prada Leadership Team and the Retail network, including Retail Directors and Store Managers.

Key Responsibilities
  • Analytics & Insights
    • Conduct high-quality analytics and generate insights to identify business trends and opportunities for stores in the region.
    • Maintain and improve regional dashboards to efficiently track KPIs and support quick decision-making on strategic priorities.
    • Proactively elevate key insights to the Retail Leadership Team to address opportunities.
    • Continuously evolve the region's data and analytics tools and processes to improve reporting effectiveness.
  • Business Reporting
    • Lead the preparation of business review presentations, coordinating with other departments to ensure main challenges and opportunities are being discussed.
  • Store Staffing and Incentives
    • Run regular assessments on retail store staff, together with HR and Regional Directors.
    • Help Retail Directors ensure stores are appropriately sized given traffic and volume expectations and that we are maintaining the highest level of talent.
    • Regularly define, roll out, monitor, and review commercial incentives to ensure retail staff is pushing on key regional priorities.
  • Project Management
    • Lead project management activities, including planning, execution, and monitoring of initiatives aimed at bringing stores to full potential.
    • Collaborate with Regional and HQ departments on cross-functional projects impacting stores, acting as a pivot for the Retail Network.
    • Identify and prioritize initiatives, also looking at competitor best practices, to positively impact store processes, operations, staffing/talent, systems/tools, etc.
    Requirements
    • Bachelor's or Master's degree in Business Management, Finance, Economics, Engineering, or related fields.
    • Strong academic track record from a leading institution.
    • 5+ years of experience in highly analytical and strategic roles.
    • Ability to work autonomously and analytically in a fast-paced, problem-solving environment, with a focus on execution and results.
    • Proven track record of collaboration with senior executives; comfortable delivering formal presentations to management.
    • Experience in project management, demonstrating high attention to detail and a bias for action and execution.
    • Willingness to be present in retail environments as needed, to observe store operations, identify opportunities, and connect with store teams (10% travel expected).
    • Proficient in MS Office Suite (Excel, PowerPoint, etc.) and experienced in leveraging major analytics dashboards (e.g., Power BI, Tableau, Qlik).
    • Experience in the fashion industry is a strong plus.
    • Experience in programming and coding is highly desirable (e.g., Python, R, SQL).