Customer Relations Specialist

1 day ago


Birmingham, Alabama, United States Amy Smith Gardner - State Farm Agent Full time
Role Overview

A successful Customer Relations Representative is sought by Amy Smith Gardner - State Farm Agent to join their dynamic team. The ideal candidate will be an energetic professional interested in driving business growth through value-based conversations and exceptional customer experiences.

Key Responsibilities:
  • Establish and maintain strong customer relationships, providing follow-up support as needed.
  • Utilize a customer-centric approach to educate customers on insurance options, identifying their needs and preferences.
  • Collaborate with the agent to establish and meet marketing goals, developing innovative strategies to reach new customers.
Compensation and Benefits:

The salary for this role is approximately $60,000 per year, plus commission/bonus opportunities. Additional benefits include health insurance, paid time off, and a supportive work environment.

Requirements and Qualifications:
  • Prior sales experience, preferably in outside sales or inside sales representative roles, retail sales associate positions, or telemarketing.
  • A successful track record of meeting sales goals/quotas is highly desirable.
  • Ability to market products and services based on customer needs, with excellent interpersonal and communication skills.
  • Strong people-oriented and self-motivated individual, able to work effectively in a team environment.
  • Property and Casualty license, with the ability to obtain Life and Health license.


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