Customer Experience Specialist

2 days ago


Birmingham, Alabama, United States Arjo Inc Full time
Empowering Patient Care

As a Customer Experience Specialist at Arjo Inc., you will play a vital role in delivering exceptional patient care through the maintenance, cleaning, and delivery of medical equipment. This position is based in our Birmingham service center and requires local driving to area medical facilities using company vehicles.

Our team strives to provide a safe and dignified experience for patients. As a key member, you will be responsible for ensuring that all medical equipment meets Arjo quality standards. You will also present a high level of customer etiquette in all patient interactions.

We welcome people from diverse backgrounds and walks of life. Our Total Rewards programs reflect our commitment to open communication, ethical behavior, and safety. These include competitive base pay ($21-23/hr) plus overtime and team performance bonuses, as well as benefits like medical, vision, and dental insurance, and an award-winning 401k plan. We also offer paid time-off, including vacation, holidays, birthday, and voluntary days off, as well as paid training and development opportunities.

The estimated annual salary for this position is $45,000-$51,000, based on a 40-hour workweek and overtime pay. If you have a clean driving record, two years' experience in a service or operations field, and the ability to lift up to 30lbs and push/pull up to 75 pounds, we encourage you to apply.

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