Inbound Customer Support Specialist

5 days ago


Birmingham, Alabama, United States Sterling Search Partners Full time

Sterling Search Partners is a leading recruitment agency in Birmingham, offering a competitive salary of $42,000 - $52,000 per annum.

We are seeking a highly motivated and customer-focused Inbound Customer Support Specialist to join our team.

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and handle multiple tasks simultaneously.

The job involves handling inbound and outbound calls, resolving customer issues and complaints, and providing information about our products and services.

Key Responsibilities:

  • Handle incoming calls promptly and professionally
  • Respond to customer inquiries and provide accurate information
  • Resolve customer issues and complaints effectively and efficiently

Qualifications:

  • High school diploma or equivalent; additional education is a plus
  • Previous experience in a call center or customer service role preferred
  • Excellent communication and interpersonal skills


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