Customer Experience Specialist

18 hours ago


Birmingham, Alabama, United States Speak Wisely Solutions Full time
Customer Experience Specialist

We are seeking a highly skilled and passionate professional to join our remote team as a Customer Experience Specialist.

This is an exciting opportunity for individuals who enjoy connecting with people from around the world and thrive in a dynamic, fast-paced environment.

About the Role

As a Customer Experience Specialist, you will be the first point of contact for our valued customers, assisting them with inquiries, resolving issues, and ensuring a positive experience.

Key Responsibilities
  • Provide exceptional customer service via phone, email, or chat
  • Resolve customer complaints and concerns in a timely and professional manner
  • Assist customers with product information, troubleshooting, and technical support
  • Document customer interactions and update records as needed
Requirements
  • 2+ years of Customer Service experience
  • 2+ years of Call Center experience
  • Able to work independently with minimal supervision
  • Excellent communication and interpersonal skills
  • Ability to handle high call volumes and prioritize tasks effectively
Equipment Requirements
  • Laptop or PC (Windows 10 or 11)
  • High speed internet (hardwired only)
  • Hardwired USB headset (noise cancellation)
Benefits
  • Competitive remote work compensation package
  • Flexible work hours to suit your lifestyle
  • Extensive certification and support to excel in your role
  • Opportunity to grow and advance within the organization

The estimated salary for this role is $45,000 - $60,000 per year, depending on experience and qualifications.

We offer a collaborative and inclusive work culture that values your contributions.



  • Birmingham, Alabama, United States The Sherwin-Williams Company Full time

    About the RoleWe are looking for a talented Customer Experience Specialist who can deliver outstanding customer service, build strong relationships with customers, and contribute to achieving sales targets. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences.


  • Birmingham, Alabama, United States Mizzen+Main Full time

    About Mizzen+MainWe believe what we wear to work reflects what we think of work. At Mizzen+Main, we strive to create a better way to dress for the job. Our premium men's brand offers performance fabrics and tailored silhouettes. With our headquarters in Dallas, Texas, we operate through Ecommerce, Retail Stores, and Wholesale Partners across the US.Our...


  • Birmingham, Alabama, United States Chico's Full time

    Job SummaryChico's is seeking a highly skilled Customer Experience Specialist to join our retail team. In this role, you will be responsible for delivering exceptional customer experiences and driving sales growth.About the RoleThe ideal candidate will possess excellent communication skills, a strong ability to work in a fast-paced environment, and a passion...


  • Birmingham, Alabama, United States Arjo Inc Full time

    Empowering Patient CareAs a Customer Experience Specialist at Arjo Inc., you will play a vital role in delivering exceptional patient care through the maintenance, cleaning, and delivery of medical equipment. This position is based in our Birmingham service center and requires local driving to area medical facilities using company vehicles.Our team strives...


  • Birmingham, Alabama, United States AEG Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Senior Customer Experience Specialist to join our team in one of our exciting team markets. In this role, you will be responsible for delivering exceptional customer service and driving membership retention through proactive communication, education, and relationship-building.About the RoleThe...


  • Birmingham, Alabama, United States Domino's Pizza LLC Full time

    We are seeking a skilled Domino's Team Member - Customer Experience Specialist to join our team! This is a fantastic opportunity to develop your customer service skills and work in a dynamic environment.Key ResponsibilitiesAs a Customer Experience Specialist, you will:Provide exceptional customer service, ensuring every guest leaves satisfiedUse our...


  • Birmingham, Alabama, United States T & Associates Full time

    OverviewT & Associates is seeking a highly motivated Customer Service Specialist to join our team. This role offers a unique opportunity to grow professionally and deliver exceptional experiences to our valued clients.


  • Birmingham, Alabama, United States EssilorLuxottica Full time

    Role OverviewThis Retail Sales Representative position is ideal for someone who is passionate about working in a dynamic and fast-paced retail environment. As an Eyewear Specialist, you will be responsible for delivering exceptional customer experiences, driving sales growth, and building strong relationships with customers.Key Responsibilities:Develop and...


  • Birmingham, Alabama, United States Edgars Bakery Full time

    **Job Responsibilities**In this role, you will be the face of our bakery, working directly with customers to provide top-notch service and ensure their satisfaction. Your tasks will include managing customer interactions, handling orders, and maintaining a clean and welcoming environment.**Required Skills and Qualifications**To succeed in this position, you...


  • Birmingham, Alabama, United States Jared Full time

    Company Overview">Jared is a leading retailer of fine jewelry and diamonds. As a Sales Associate, you will be part of a dynamic team dedicated to delivering exceptional customer experiences.


  • Birmingham, Alabama, United States Jax Kar Wash Full time

    Meet Our TeamWe are a dynamic and growing team at Jax Kar Wash, and we are excited to welcome new members to our team!We are seeking a highly motivated and customer-focused individual to join our team as a Membership & Service Advisor.Role Highlights:Sell the value of our membership program to customersAssist customers at the pay terminalBe customer-ready at...


  • Birmingham, Alabama, United States Jenis Splendid Ice Creams LLC. Full time

    About the RoleWe are seeking a highly skilled and passionate individual to join our team as a Customer Experience Specialist at Jeni's Splendid Ice Creams LLC.This role is perfect for someone who loves working with people, is detail-oriented, and has a passion for delivering exceptional customer experiences.Key Responsibilities:Serve ice cream in a...


  • Birmingham, Alabama, United States Renasant Full time

    Why Work for Renasant Bank?We offer a dynamic and supportive work environment, with opportunities for growth and development. Our employees enjoy a competitive salary, plus benefits package, and access to cutting-edge technology and training resources. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting...


  • Birmingham, Alabama, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a leading pizza delivery and carryout company with a commitment to quality, value and customer satisfaction.


  • Birmingham, Alabama, United States David's Bridal Full time

    descriptions3":" A Day in the Life">As a Seasonal Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and driving business results. Your day will be filled with engaging with customers, addressing their concerns, and finding solutions to exceed their expectations.">Key Responsibilities:">Welcome all...


  • Birmingham, Alabama, United States David's Bridal Full time

    About the JobAs a key member of our Alterations team, you will be responsible for providing an exceptional customer experience, ensuring that every customer leaves satisfied with their purchase.Key Responsibilities:Manage customer flow to deliver five-star service, meeting all operational checklist tasks and customer emotional and practical needs.Proactively...


  • Birmingham, Alabama, United States Anthropologie Full time

    Job Overview:We are looking for a talented Product Ambassador to represent our brand at Anthropologie. This role requires a strong passion for delivering exceptional customer service and creating a personalized shopping experience.Responsibilities:Deliver outstanding customer service by listening actively, asking questions, and offering recommendations.Stay...


  • Birmingham, Alabama, United States Spectrum Full time

    OverviewSpectrum is a leading provider of TV, internet, and voice services in the United States. We are committed to delivering exceptional customer experiences and building strong relationships with our customers.Salary and BenefitsThe hourly base pay for this role is $18.00, with opportunities for lucrative commission and incentives. Top performers can...


  • Birmingham, Alabama, United States Aeropostale Full time

    We are looking for a Customer Engagement Specialist to join our team in 77557. As a Customer Engagement Specialist, you will be responsible for delivering exceptional customer experiences by engaging with customers, educating them on our latest fashion trends, and providing personalized shopping advice. You will also play a key role in achieving sales goals...


  • Birmingham, Alabama, United States Spare Time Entertainment Full time

    Job Title: Customer Service SpecialistEstimated Salary: $35,000 - $45,000 per yearSpare Time Entertainment is seeking a highly motivated and customer-focused Customer Service Specialist to join our team. As a key member of our service staff, you will be responsible for delivering exceptional guest experiences in a fast-paced environment.Key...