Front Office Manager

5 days ago


Santa Rosa, California, United States Pyramid Global Hospitality Full time
Front Office Manager Job Description

We are seeking a highly motivated and experienced professional to lead our Front Office Team at Pyramid Global Hospitality. As a Front Office Manager, you will be responsible for ensuring the seamless and efficient movement of guests in and out of the hotel, while providing exceptional levels of service throughout their stay.

Key Responsibilities:
  • Guest Service Excellence: Ensure a high level of guest satisfaction by managing guest inquiries, complaints, and requests promptly and professionally.
  • Operational Efficiency: Oversee check-in and check-out procedures to ensure a seamless and efficient process.
  • Team Leadership: Foster a positive and collaborative work environment, handle VIP guests, and ensure they receive personalized attention and service.
  • Staff Management: Recruit, train, and supervise front office staff, including receptionists, concierge, and night auditors.
  • Financial Management: Maintain accurate records of reservations, guest accounts, and billing information, and prepare financial reports related to front desk operations.
  • Collaboration: Coordinate with other departments (housekeeping, maintenance, food and beverage) to ensure guest satisfaction and operational efficiency.

Requirements:

  • Education: Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Experience: Proven experience in a supervisory or managerial role within the hospitality industry.
  • Skills: Excellent customer service and communication skills, strong leadership and team management abilities, proficient in hotel management software and Microsoft Office Suite.

What We Offer:

Pyramid Global Hospitality offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.



  • Santa Rosa, California, United States Sandman Hotel Full time

    Job DescriptionJob Title: Front Office Operations ManagerJob Summary:We are seeking a highly motivated and experienced Front Office Operations Manager to join our team at Sandman Hotel. As a key member of our front office team, you will be responsible for ensuring the seamless and efficient movement of guests in and out of the hotel, while providing...


  • Santa Rosa, California, United States Snow King Full time

    {"Overview": "At Snow King, we're committed to creating exceptional guest experiences. As a Front Office Manager, you'll lead our Front Office Team to ensure seamless guest movement and provide outstanding service throughout their stay.", "Key Responsibilities": "Manage guest inquiries, complaints, and requests promptly and professionally.Oversee check-in...


  • Santa Rosa, California, United States Sandman Hotel Full time

    About Us: At Sandman Hotel, we prioritize our employees and strive to create a supportive and inclusive work environment that fosters diversity, growth, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. We offer a range of...

  • Front Office Manager

    2 weeks ago


    Santa Rosa, California, United States Pyramid Global Hospitality Full time

    About the RoleWe are seeking a highly motivated and experienced Front Office Manager to join our team at Pyramid Global Hospitality. As a key member of our hotel operations team, you will be responsible for ensuring the seamless and efficient movement of guests in and out of the hotel, while providing exceptional levels of service throughout their stay.Key...


  • Santa Rosa, California, United States Pyramid Global Hospitality Full time

    About the RoleWe are seeking a highly motivated and experienced professional to lead our Front Office Team as a Front Office Manager. As a key member of our hotel operations team, you will be responsible for ensuring the seamless and efficient movement of guests in and out of the hotel, while providing exceptional levels of service throughout their stay.Key...


  • Santa Rosa, California, United States Vintner's Resort Full time

    Front Desk Manager Job DescriptionVintners Resort is a premier hospitality destination surrounded by 92 acres of vineyards, offering a unique blend of luxury and natural beauty. As a Front Desk Manager, you will be responsible for leading the Front Desk team in providing exceptional guest service, ensuring seamless operations, and driving revenue growth.Key...


  • Santa Rosa, California, United States Front Porch Full time

    Job SummaryUnder the direction of the Charge Nurse, DSD and/or DON, the Certified Nursing Assistant is responsible for providing high-quality patient care according to established policies and procedures.Key ResponsibilitiesProvide exceptional customer service to residents, families, and colleagues.Manage medications effectively and safely.Follow infection...


  • Santa Rosa, California, United States Brookdale Paulin Creek Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Associate to join our team at Brookdale Paulin Creek. As a Front Desk Associate, you will be the first point of contact for visitors and residents, providing exceptional customer service and ensuring a warm and welcoming environment.Key ResponsibilitiesGreets Visitors: Welcomes all...


  • Santa Rosa, California, United States Brookdale Paulin Creek Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Associate to join our team at Brookdale Paulin Creek. As a Front Desk Associate, you will be the first point of contact for visitors and residents, providing exceptional customer service and ensuring a warm and welcoming environment.Key ResponsibilitiesGreets Visitors: Welcomes all...

  • Office Receptionist

    2 weeks ago


    Santa Rosa, California, United States BOLT Staffing Full time

    Job Summary:BOLT Staffing is seeking an experienced Front Desk Coordinator to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service and administrative support to our clients and candidates.Key Responsibilities:Manage front desk operations, including answering phones, responding to emails, and greeting...


  • Santa Barbara, California, United States Hotel Californian Full time

    Job SummaryThe Guest Reception Supervisor is a key role at Hotel Californian, responsible for providing exceptional service to guests while maximizing room revenue and occupancy.Key ResponsibilitiesSupervise front office procedures and maintain a presence during peak traffic periods.Monitor and ensure that front desk agents are checking guests in and out...


  • Santa Monica, California, United States Gold Vitality Center Full time

    Position OverviewAs a vital member of our team at Gold Vitality Center, the Front Office Receptionist plays a crucial role in ensuring smooth operations and exceptional service.Key ResponsibilitiesTelephone Management: Efficiently handle incoming calls with professionalism and courtesy.Patient Engagement: Welcome patients with a friendly demeanor during...

  • Front Desk Coordinator

    24 hours ago


    Santa Rosa, California, United States PACS Inc Full time

    ### Job Title: Front Desk Receptionist#### Job Summary:We are seeking a friendly and customer service-oriented individual to join our team as a Front Desk Receptionist at Santa Rosa Post Acute. In this role, you will play a key part in creating a positive and supportive atmosphere for our residents and their visitors.#### Key Responsibilities:* Greet and...


  • Santa Rosa, California, United States Allied Universal Full time

    Job Summary:Allied Universal is seeking a highly skilled and detail-oriented Security Officer to join our team. As a Security Officer at Allied Universal, you will be responsible for maintaining the front desk phone system, responding to caller inquiries, and greeting and directing visitors as appropriate.Key Responsibilities:Maintain the front desk phone...


  • Santa Rosa, California, United States Sandman Hotel Full time

    About Us: At Sandman Hotel, we prioritize our people. Our commitment to a supportive and inclusive workplace fosters diversity, growth, and well-being. We believe in a culture that values employee development and meaningful relationships. Our benefits include comprehensive health insurance, retirement plans, and paid time off, alongside unique perks such as...


  • Santa Fe Springs, California, United States AtWork PS Full time

    We are seeking a dependable and team-oriented individual to join our team at AtWork PS as a Front Office Coordinator. This role is ideal for someone looking to start their career in a dynamic and supportive environment.Key Responsibilities:Provide exceptional customer service to clients and visitorsManage day-to-day front office operations, including...


  • Santa Fe Springs, California, United States AtWork PS Full time

    AtWork PS is seeking a highly dependable and team-oriented Front Office Coordinator to start their career. As a key member of our team, you will provide exceptional customer service, demonstrate administrative skills, and be willing to learn and grow with us.**Job Summary:**We are looking for a detail-oriented and organized individual to handle day-to-day...


  • Santa Rosa, California, United States HHB Restaurant Recruiting Full time

    Position OverviewAre you a dedicated and service-oriented leader with a genuine enthusiasm for the hospitality sector?Are you ready to advance your career in restaurant management rather than merely holding a position?We are seeking exceptional leaders to consider this full-service restaurant management role.As a Front of House Operations Manager, your...


  • Santa Rosa, California, United States Enclos Full time

    Job Title: Front of House StaffJob Type: Full-timeLocation: Downtown SonomaJob Description:We are seeking a highly motivated and detail-oriented Front of House Staff member to join our team at Enclos, a fine dining restaurant in downtown Sonoma. As a Front of House Staff member, you will be responsible for providing exceptional customer service, managing...


  • Santa Rosa, California, United States Allied Universal Full time

    Security Officer Hospital- Flex Officer **Job Summary:** As a Security Guard at Allied Universal, you will be responsible for maintaining the front desk phone system, responding to caller inquiries, and greeting and directing visitors as appropriate. **Key Responsibilities:** * Maintain front desk phone system to include answering incoming calls and...