Current jobs related to Front Office Manager - Santa Rosa, California - Snow King
-
Front Office Manager
3 weeks ago
Santa Rosa, California, United States Sandman Hotel Full timeAbout UsSandman Hotel is a company that values its employees and is committed to creating exceptional guest experiences. We are dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
-
Front Office Manager
2 weeks ago
Santa Rosa, California, United States Sandman Hotel Full timeFront Office Manager Job DescriptionAbout the Role:We are seeking a highly skilled and experienced Front Office Manager to join our team at Sandman Hotel. As a key member of our hospitality team, you will be responsible for ensuring the seamless and efficient movement of guests in and out of the hotel, while providing exceptional levels of service throughout...
-
Medical Office Manager
2 weeks ago
Santa Rosa, California, United States NBVC Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Office Manager to oversee the front office staff and ensure seamless operations. Key responsibilities include:Managing front office staff time off and ensuring adequate coverageCoordinating front desk coverage and distributing duties based on employee ability and availabilityProviding...
-
Front Office Representative
2 weeks ago
Santa Rosa, California, United States AccorHotel Full timeJob SummaryWe are seeking a skilled and friendly Front Office Agent to join our team at AccorHotel. As a Front Office Agent, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive.Key ResponsibilitiesWelcome and greet guests warmly and professionallyEfficiently handle check-in and...
-
Front Office Representative
3 weeks ago
Santa Rosa, California, United States AccorHotel Full timeFront Office Agent Job DescriptionAs a Front Office Agent at AccorHotel, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive. If you have a passion for hospitality, excellent communication skills, and a dedication to delivering exceptional service, this could be the perfect role...
-
Front Office Assistant Manager
2 weeks ago
Rancho Santa Fe, California, United States Rancho Valencia Resort & Spa Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Assistant Manager to join our team at Rancho Valencia Resort & Spa. As a key member of our Front Office team, you will be responsible for overseeing the day-to-day operations of the Front Office, including the Front Desk, Concierge, PBX, Gate House, Guest Services, and Night Audit. Your...
-
Front Office Manager Assistant
3 weeks ago
Rancho Santa Fe, California, United States Rancho Valencia Resort & Spa Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Assistant Manager to join our team at Rancho Valencia Resort & Spa. As a key member of our Front Office team, you will be responsible for assisting the Front Office Manager in overseeing the day-to-day operations of the Front Office, including the Front Desk, Concierge, PBX, Gate House,...
-
Certified Nursing Assistant I
2 weeks ago
Santa Rosa, California, United States Front Porch Full timeJob Summary:As a Certified Nursing Assistant I at Front Porch, you will play a vital role in providing quality patient care under the direction of the Charge Nurse, DSD and/or DON. Your responsibilities will include performing routine patient/resident care according to policies and procedures, as well as maintaining a safe and efficient work...
-
Life Enrichment Coordinator
3 weeks ago
Santa Rosa, California, United States Front Porch Communities and Services Full timeJob Title: Life Enrichment AssistantAt Front Porch Communities and Services, we are seeking a highly motivated and organized Life Enrichment Assistant to join our team. The successful candidate will assist the Life Enrichment Director in implementing the Front Porch Vitality Initiative by planning and executing comprehensive programming, activities, and...
-
Front Office Coordinator
1 week ago
Santa Ana, California, United States Fresh Form Draft Full timeFront Office Representative RoleAt Fresh Form Draft, we're dedicated to providing exceptional customer service and creating a welcoming atmosphere for our clients and visitors. As a Front Office Representative, you'll play a crucial part in ensuring efficient office operations and representing our values with professionalism and courtesy.Key...
-
Licensed Vocational Nurse
1 month ago
Santa Rosa, California, United States Front Porch Full timeJob SummaryUnder the direction of the Director of Nursing/Director of Health Services, this Licensed Vocational Nurse will supervise Certified Nursing Assistants (CNAs) and Nurses Aides to ensure high-quality patient care and meet individual needs.Key ResponsibilitiesProvide exceptional customer service to residents, families, colleagues, and vendors,...
-
Certified Nursing Assistant
4 weeks ago
Santa Rosa, California, United States Front Porch Full timeJob SummaryUnder the direction of the Charge Nurse, DSD and/or DON, the Certified Nursing Assistant is responsible for providing high-quality patient/resident care according to established policies and procedures and within acceptable nursing standards.Key ResponsibilitiesDeliver exceptional customer service to residents, families, co-workers, and vendors to...
-
Front Desk Representative
1 month ago
Santa Rosa, California, United States AC Santa Rosa Downtown Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the AC Hotel Santa Rosa Downtown. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our guests.Responsibilities:Guest Service:...
-
Front Office Representative
3 weeks ago
Santa Clara, California, United States Hyatt Full timeFront Office Agent Job DescriptionKey Responsibilities:Process guest registration and manage hotel services and promotions.Communicate effectively with guests and respond to inquiries.Process forms of payment and maintain accurate records.About the Role:As a Front Office Agent at Hyatt, you will be the face of our hotel, providing exceptional service and...
-
Front Desk Team Lead
2 weeks ago
Santa Rosa, California, United States Pyramid Global Hospitality Full timeKey Responsibilities:• Lead the Front Desk team to ensure an exceptional guest experience.• Provide guidance and leadership to maintain consistent, high-quality customer service.• Oversee the Front Desk operations to ensure seamless guest interactions.About the Role:As a Front Desk Supervisor at Pyramid Global Hospitality, you will play a vital role in...
-
Front Office Supervisor
1 month ago
Santa Barbara, California, United States El Encanto, A Belmond Hotel Full timeUnlock the Art of Crafting Unforgettable Guest ExperiencesAt El Encanto, A Belmond Hotel, we're seeking a skilled Front Office Supervisor to join our team. As a key member of our Front Office team, you'll be responsible for delivering exceptional guest experiences through personalized handling of reservation requests, ensuring seamless check-ins, and...
-
Front Office Coordinator
2 weeks ago
Santa Fe Springs, California, United States AtWork PS Full timeWe are seeking a highly dependable and team-oriented Front Office Coordinator to join our team at AtWork PS. As a key member of our front office team, you will be responsible for handling day-to-day front office operations, providing administrative support, and greeting clients and visitors.Answering phone calls and responding to inquiriesSetting...
-
Front Office Coordinator
2 weeks ago
Santa Barbara, California, United States Buena Vista Care Center Full timeJob SummaryWe are seeking a highly skilled and organized Front Office Coordinator to join our team at Buena Vista Care Center. This role is responsible for providing exceptional customer service, managing front office operations, and ensuring a positive experience for our guests and visitors.Key ResponsibilitiesCustomer Service: Serve as the first point of...
-
Front Office Coordinator
4 weeks ago
Santa Clarita, California, United States Astrix Technology Full timeReceptionistClinicalSanta Clarita, CA, USPay: $18/hrLocation: Santa Clarita, CAHours: M-F 8am-5pmResponsibilities:Welcoming and receiving visitors and callers, determining the purpose of their visit, and directing them to the appropriate person or department.Managing front office operations, including scheduling appointments, handling phone calls, and...
-
Front Office Representative
4 weeks ago
Santa Clara, California, United States HYATT Hotels Full timeFront Office Associate Job DescriptionAt Hyatt, we're seeking a highly skilled and customer-focused Front Office Associate to join our team. As a Front Office Associate, you will be the face of Hyatt, providing exceptional service to our guests and ensuring a seamless registration process.Key Responsibilities:Guest Registration: Process guest arrivals,...
Front Office Manager
2 months ago
- Manage guest inquiries, complaints, and requests promptly and professionally.
- Oversee check-in and check-out procedures to ensure a seamless and efficient process.
- Foster a positive and collaborative work environment.
- Handle VIP guests, ensuring they receive personalized attention and service.
- Recruit, train, and supervise front office staff, including receptionists, concierge, and night auditors.
- Conduct performance evaluations and provide feedback to staff members.
- Schedule staff shifts and manage payroll.
- Maintain accurate records of reservations, guest accounts, and billing information.
- Coordinate with other departments (housekeeping, maintenance, food and beverage) to ensure guest satisfaction and operational efficiency.
- Implement and maintain standard operating procedures for the front desk.
- Monitor and manage the front desk operations to ensure adherence to hotel policies and procedures.
- Ensure proper handling of cash, credit card transactions, and guest billing.
- Prepare financial reports related to front desk operations.
- Oversee the management of front office budgets and expenses.
- Ensure front desk staff are trained and proficient in using hotel management systems.
- Troubleshoot any issues with front office systems and coordinate with IT support as needed.
- Ensure the front desk area is clean, organized, and adheres to health and safety standards.
- Implement and enforce safety and security procedures for guests and staff.
- Assist in promoting hotel services and amenities to guests.
- Collaborate with the sales and marketing team to develop and implement promotional strategies.
- Utilize hotel management software to manage reservations, guest information, and billing.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
- Proven experience in a supervisory or managerial role within the hospitality industry.
- Excellent customer service and communication skills.
- Strong leadership and team management abilities.
- Proficient in hotel management software and Microsoft Office Suite.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Strong problem-solving skills and ability to handle stressful situations calmly and effectively.
