Customer Service Representative
3 days ago
**Job Summary**
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Transdev. As a key member of our call center team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Follow and explain company policies and procedures to customers.
- Treat each customer with courtesy, dignity, and respect for their privacy.
- Meet or exceed established performance requirements, including data entry accuracy and productivity standards.
- Document trip authorizations and remain knowledgeable of all policies and procedure changes.
- Adhere to the work schedule to handle call volume and contractual requirements.
Requirements:
- A minimum of a High School diploma or GED.
- Ability to operate a computer and standard telephone system.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced call center environment.
About Transdev:
Transdev is a leading provider of passenger transportation services, committed to delivering safe, reliable, and efficient transportation solutions to our clients. We offer a competitive compensation package, including a benefits program and opportunities for career growth and development.
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