Leasing Consultant
2 days ago
About the Role:
We are seeking a highly motivated and people-focused Leasing Consultant to join our team at Axis Residential, LLC. As a Leasing Consultant, you will play a critical role in ensuring the highest level of occupancy in our 62 and older, active adult community - Affinity at Vancouver.
Key Responsibilities:
- Practice professional and relational leasing techniques to connect with prospective residents through phone calls, emails, walk-ins, and appointments.
- Listen with intent to gather information from prospective residents and design an individualized experience for each tour that meets their needs.
- Provide meaningful and targeted follow-ups to potential residents.
- Maintain a community culture focused on enhancing residents' way of life while providing excellent customer service and a supportive home environment.
- Show available apartments with prospective residents and conduct move-in orientations with new residents.
- Support community events and activities; keep accurate records of resident/property activities.
- Complete and maintain all documents required for resident and property files, including background/credit checks, liability insurance, etc.
- Collaborate with Marketing and Sales to understand current marketing and sales programs while keeping an active gauge on local competition and market conditions.
- Observe the condition of the grounds, buildings, and model apartment homes on a regular basis and report any irregularities or maintenance needs to the Community Director.
- Comply with all company policies and procedures.
- Comply with all Fair Housing laws.
Requirements:
- Must be a team player who takes a 'we' over 'me' approach to building and sustaining relationships with others.
- Must be determined, ambitious, and self-motivated.
- Excellent customer service and interpersonal skills.
- Preferred experience in residential property management, retail, sales, or customer service.
- Excellent communication skills; must be proficient in speaking, reading, and writing in English.
- Strong computer skills, including MS Office, Google-Suite, property management software (i.e., Yardi, On-Site), and CRM solutions.
- Willingness to work evenings and weekends as necessary.
- High School diploma or equivalency certificate.
- Valid driver's license and insured, operable vehicle.
What We Offer:
- Competitive pay, $23 - $25 per hour (based on experience).
- Bonus incentive.
- Annual performance review with potential merit increase.
- Full benefits package: Medical, Dental, Vision, Disability, AD&D, and Life Insurance.
- 401(k) with Safe Harbor contribution.
- Vacation, Sick, and Holiday Pay.
Physical Requirements:
- Sitting: 3-7 hours/day.
- Walking: 1-3 hours/day.
- Climbing: 0-3 hours/day, stairs.
- Lifting: 10-25 lbs. occasionally.
- Endurance: light to moderate energy.
- Manual Dexterity: frequent fine motor skills.
- Near Vision: minimal near vision.
Environmental and Safety Factors:
- Weather: work is primarily indoors in a temperature-controlled office environment with occasional exposure to outdoor weather conditions, including uneven and slippery surfaces.
- Noise: frequent exposure to typical office environment noise levels including conversational voice levels; infrequent exposure to high-volume office equipment (e.g., shredder).
- Pace of Work: great, multi-tasking/pressure paced environment.
- Driving: exposure to environmental and safety conditions related to operating a motor vehicle, including the possibility of bodily injury related to motor vehicle collisions.
Axis Residential, LLC is an Equal Opportunity Employer.
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