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Sales and Marketing Operations Coordinator
1 month ago
As a Sales and Marketing Support Administrator, you will play a crucial role in contributing to the achievement and exceedance of sales targets by coordinating sales activities, collaborating with other departments, and maintaining excellent customer relationships.
Customer InterfaceYou will serve as the primary customer interface, responding to emails and calls, answering queries, and informing customers of delays and arranging delivery dates.
Order ManagementYou will be responsible for handling orders, checking them through the contract review process and commercial requirements, and inputting orders into the ERP system.
Process ManagementYou will ensure that orders are processed accurately and delivered on time, following up on customer schedules and purchase orders updates, and reporting them to the concerned parties.
Collaboration and ReportingYou will collaborate with other departments to ensure sales success, developing and reporting backlog, sales targets, and progress, as well as reporting AOP and Sales Attainment files.
Shipping and InvoicingYou will develop and implement shipping and invoicing plans, and ensure that invoices are uploaded to customers in a timely manner.
Price Adjustments and QuotingYou will adjust prices yearly through raw material and labor passthrough, and quote production parts as needed.
Financial Planning and ReportingYou will report on 5-year financial plans and ensure adherence to LTAs.