Operations Coordinator
3 weeks ago
Job Title: Operations Coordinator
Swift Transportation is seeking a skilled Operations Coordinator to provide support to our drivers during evening and weekend hours. As an Operations Coordinator, you will be responsible for responding to drivers' needs and questions, dispatching drivers on pre-planned loads, and resolving load targets.
Key Responsibilities:
- Respond to drivers' needs and questions regarding schedule, loads, and paperwork.
- Dispatch drivers on pre-planned loads and complete all corresponding data entry and/or paperwork.
- Resolve load targets and work with appropriate parties to address customers' special needs/requests.
- Monitor assigned loads and document issues and/or resolutions and/or escalations.
- Hand off appropriate information to next shift.
- Promote driver safety at all times.
Requirements:
- Previous related experience in call center and/or transportation operations preferred.
- High School Diploma or equivalent required.
At Swift Transportation, we value our employees and strive to create a safe and respectful work environment. If you are a team player with excellent communication skills, we encourage you to apply for this exciting opportunity.
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