Customer Engagement Specialist

3 days ago


Austin, Texas, United States Najlaa Solutions, Inc. Full time
Job Title: Customer Engagement Specialist

Najlaa Solutions, Inc. is a forward-thinking organization dedicated to providing exceptional customer experiences.

We are seeking a skilled CUSTOMER ENGAGEMENT SPECIALIST to join our team. As a key member of our marketing and customer service department, you will be responsible for enhancing consumer engagement and expanding our client's market footprint through direct outreach strategies.

Key Responsibilities:
  • Engage with customers to provide product recommendations and resolve any challenges that may arise.
  • Collaborate with the Marketing and Customer Service Department Heads to develop a market expansion process that achieves acquisition objectives and financial goals.
  • Communicate effectively with internal personnel at multiple levels within the organization and lead brainstorming sessions to create innovative marketing and outreach strategies.

Requirements:
  • 1-2 years of experience in a customer-facing role.
  • Excellent communication, negotiation, presentation, and interpersonal skills.
  • Unmatched work ethic with a solution-oriented mindset.

Salary: $60,000 - $80,000 per year, depending on experience.

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