Customer Engagement Coordinator

3 weeks ago


Austin, Texas, United States Lost Pines Toyota Full time
Customer Engagement Coordinator Job Description

Lost Pines Toyota is seeking a talented Customer Engagement Coordinator to join our team. This role involves interacting with customers, scheduling appointments, and providing exceptional customer service.

Main Responsibilities:

  • Receiving and responding to customer inquiries
  • Scheduling appointments and follow-up calls
  • Collaborating with service consultants and other departments to ensure seamless customer experiences
  • Analyzing customer feedback and making recommendations for improvement

Requirements:

  • High school diploma or equivalent
  • Excellent communication, organizational, and problem-solving skills
  • Previous experience in customer-facing roles, preferably in a sales or service capacity
  • Proficiency in Microsoft Office and customer relationship management software
  • Ability to work independently and as part of a team

Compensation Package: $50,000 - $70,000 per year, including comprehensive benefits and opportunities for professional growth and development.



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