Clinical Operations Supervisor

1 week ago


North Brookfield, Massachusetts, United States PhysicianOne Urgent Care Full time
Join Our Team at PhysicianOne Urgent Care

Be part of a leading Urgent Care organization in the Northeast, dedicated to delivering exceptional medical services. PhysicianOne Urgent Care, established in 2008, has set the standard for quality and patient care in the region.

As an Affiliate of Yale-New Haven Health and partnered with Wellforce/Tufts Medical Center, we operate a network of Urgent Care centers across multiple states. Our commitment to patient care, culture, and performance drives our success.

Position Overview

The Clinical Operations Supervisor is a pivotal role responsible for overseeing the daily operations of the clinic. This position focuses on enhancing the patient experience, ensuring high-quality care, and fostering a positive clinic environment.

Key Responsibilities
  • Manage all operational aspects within the clinic, ensuring adherence to company policies and procedures.
  • Lead clinical patient intake processes, requiring qualifications such as Medical Assistant, Licensed Practical Nurse, or Radiology Technologist.
  • Collect and document essential clinical information, including patient complaints and health history.
  • Oversee the maintenance of emergency equipment and ensure a clean, safe environment.
  • Support the clinic team in achieving operational efficiency and high patient satisfaction.
  • Encourage continuous learning and development among team members.
  • Implement staffing strategies to maintain optimal clinic operations.
  • Engage with the community to build partnerships that enhance patient care.
Qualifications

The ideal candidate will possess:

  • Experience in a clinical management role.
  • Strong knowledge of Microsoft Office applications.
  • Excellent problem-solving skills and a team-oriented mindset.
  • A commitment to fostering a positive workplace culture.

We offer a competitive hourly wage based on experience. If you are passionate about patient care and operational excellence, we encourage you to explore this opportunity with us.



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