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Food Service Supervisor

2 months ago

North Falmouth, Massachusetts, United States Sea Crest Beach Hotel Gallery Full time
Job Summary

We are seeking a highly skilled Restaurant Operations Manager to join our team at Sea Crest Beach Hotel Gallery. As a key member of our food and beverage team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional guest satisfaction and a high level of service.

Key Responsibilities
  • Leadership and Management
    • Recruit, train, and develop a high-performing team of restaurant staff
    • Coach and mentor staff to ensure they meet brand standards and core values
  • Financial Management
    • Manage cash handling, deposits, and payroll
    • Forecast staff, equipment, and supply requirements based on menu
  • Customer Service
    • Resolve customer complaints regarding food and beverage service
    • Ensure overall guest satisfaction
  • Operations and Safety
    • Ensure compliance with sustainability guidelines and practices
    • Practice safe work habits and follow MSDS and OSHA standards
Requirements
  • Education and Experience
    • High School diploma preferred
    • Previous food and beverage experience required or equivalent training
    • Previous supervisory experience preferred
  • Skills and Knowledge
    • Knowledge of hotel PMS and Micros preferred
Work Environment

This is a fast-paced environment that requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching.