Social Services Coordinator

4 weeks ago


Taunton, Massachusetts, United States Active Day Full time

Job Summary

The Social Services Coordinator is responsible for planning, organizing, developing, and delivering all essential social services to meet the needs of our members and their families/caregivers. This role requires strong collaboration skills and the ability to work effectively with internal and external stakeholders to ensure members receive the most comprehensive and quality of care possible.

Responsibilities:

  • Provides case management to coordinate with internal and external ancillary services for members and families.
  • Coordinates with the Nurse Manager and/or members of the clinical team to develop and implement member plans of care.
  • Participates in Safety and Quality Assurance Committees and establishes and schedules Member Council meetings, Caregiver Support Groups.
  • Evaluates members referred to the Center to determine appropriateness for admission.
  • Assists with referrals to other agencies when a member is not appropriate or becomes inappropriate to participate as a member at the Center.
  • May explore and evaluate financial situations and assist members in using appropriate resources.
  • Ensures compliance with all company policies and procedures and applicable regulatory authorities.
  • Maintains formal written communication with members and families and facilitates counseling through support groups and one-on-one sessions.
  • Maintains accurate files and records of member and social services information.
  • Provides billing, transportation, and member referral information as needed.
  • Participates in community outreach programs, including communication with other health and social service providers and inquiries from prospective members.
  • Provides active assistance with members as needed.

Qualifications:

  • Must have a degree in Social Work, a MSW degree or BS degree.
  • Minimum one (1) year social work experience in a health care facility, preferably working with seniors and/or adults with disabilities.
  • Knowledge of applicable state and federal environmental and OSHA regulations.


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