Social Services Coordinator
4 weeks ago
Job Summary
The Social Services Coordinator is responsible for planning, organizing, developing, and delivering all essential social services to meet the needs of our members and their families/caregivers. This role requires strong collaboration skills and the ability to work effectively with internal and external stakeholders to ensure members receive the most comprehensive and quality of care possible.
Responsibilities:
- Provides case management to coordinate with internal and external ancillary services for members and families.
- Coordinates with the Nurse Manager and/or members of the clinical team to develop and implement member plans of care.
- Participates in Safety and Quality Assurance Committees and establishes and schedules Member Council meetings, Caregiver Support Groups.
- Evaluates members referred to the Center to determine appropriateness for admission.
- Assists with referrals to other agencies when a member is not appropriate or becomes inappropriate to participate as a member at the Center.
- May explore and evaluate financial situations and assist members in using appropriate resources.
- Ensures compliance with all company policies and procedures and applicable regulatory authorities.
- Maintains formal written communication with members and families and facilitates counseling through support groups and one-on-one sessions.
- Maintains accurate files and records of member and social services information.
- Provides billing, transportation, and member referral information as needed.
- Participates in community outreach programs, including communication with other health and social service providers and inquiries from prospective members.
- Provides active assistance with members as needed.
Qualifications:
- Must have a degree in Social Work, a MSW degree or BS degree.
- Minimum one (1) year social work experience in a health care facility, preferably working with seniors and/or adults with disabilities.
- Knowledge of applicable state and federal environmental and OSHA regulations.
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