Patient Care Specialist

3 weeks ago


Apex North Carolina, United States Carolina Orthodontics & Children's Dentistry Full time
About Our Practice

We are a dynamic and compassionate team at Carolina Orthodontics & Children's Dentistry, dedicated to providing exceptional patient care in a supportive and inclusive environment. Our practice values authenticity, leadership, and a passion for delivering outstanding results.

Job Summary

We are seeking a highly skilled and empathetic Patient Coordinator to join our team. As a key member of our front office staff, you will play a vital role in ensuring a seamless patient experience from check-in to check-out.

Responsibilities
  • Greet and check patients in and out, ensuring a warm and welcoming atmosphere.
  • Schedule and confirm patient appointments, verifying insurance details as necessary.
  • Develop and maintain doctor/hygiene schedules, ensuring efficient use of time.
  • Answer phones and respond to patient inquiries in a professional and courteous manner.
Qualifications
  • High school diploma or equivalent required.
  • A minimum of two years of front office experience, preferably in a dental setting.
  • Proficiency with Microsoft Office Suite.
  • Knowledge of dental software is strongly preferred.
Benefits

In return for your dedication to delivering exceptional patient care, we offer a comprehensive benefits package, including health and dental benefits, 401(k), vacation pay, and paid time off.



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