Senior Operations Analyst

3 weeks ago

Saint Paul, Minnesota, United States Thomson Reuters Full time

About the Role

We are seeking a highly skilled Senior Operations Analyst to join our Revenue Operations team at Thomson Reuters. This role will play a key part in driving operational efficiency and effectiveness across the team, with a special focus on supporting various projects related to sales and renewal processes.

The ideal candidate will have significant experience with Salesforce, including the ability to build and customize within the platform, and a strong focus on data and process optimization.

Key Responsibilities

  • Serve as a Salesforce expert, assisting with the customization, development, and optimization of Salesforce to meet the needs of the sales organization.
  • Build and manage reports, dashboards, and workflows that support sales and channel operations.
  • Collaborate on projects across the Revenue Operations team, providing analysis, recommendations, and operational support.
  • Develop and maintain reports and dashboards that provide insight into key performance metrics across sales and renewals.
  • Assist in analyzing current sales and renewal operations, identifying inefficiencies, and recommending process changes to improve effectiveness and productivity.
  • Help refine and maintain sales and renewal forecasts by analyzing historical data, market trends, and current business performance.

Requirements

  • Bachelor's degree in Business, Finance, Analytics, or a related field.
  • 3+ years of experience in an analytical, operations, or Salesforce-related role, preferably in a sales or revenue operations environment.
  • Expertise in Salesforce administration and the ability to build and customize within Salesforce (including creating workflows, automations, reports, and dashboards).
  • Strong proficiency with Excel and other data analysis tools.
  • Experience with SQL or BI tools (e.g., Power BI) is a plus.
  • Excellent problem-solving skills and the ability to translate data into actionable insights.
  • Strong communication and collaboration skills, with the ability to work across teams and influence key stakeholders.
  • A proactive, self-starter attitude with the ability to manage multiple projects and priorities in a fast-paced environment.

About Thomson Reuters

Thomson Reuters is a global business that relies on diversity of culture and thought to deliver on our goals. We seek talented, qualified employees in all our operations around the world, regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.

We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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