Business Systems Analyst
3 weeks ago
Job Summary:
Johnson Brothers is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will be responsible for facilitating discussions with all levels of the organization to define details to achieve expected outcomes, working as a liaison between business and information technology, as well as maintaining supporting documentation for the BI reporting platform(s) that enable the reporting and dashboard processes.
Key Responsibilities:
* Obtain a deep understanding of relevant business area(s) to be able to recommend solutions and build high-quality requirements.
* Use a variety of techniques to understand business requirements, such as interviews, workshops, surveys, and storyboards.
* Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
* Understand technical options, limitations, costs, and risks. Communicate tradeoffs to business partners and work with them to shape requirements accordingly.
* Translate conceptual user requirements into clear, detailed functional requirements.
* Work with business and delivery teams to prioritize requirements.
* Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.
* Manage requirements scoping throughout the delivery process.
* Create artifacts as appropriate, including business case documentation, scope documentation, and process flows.
* Provide documentation to support our Data Glossary and Dictionary.
* Support delivery teams as they develop, test, and deploy solutions.
* Review delivery team output to ensure requirements are correctly interpreted; define and execute test cases.
* Document current processes and models to highlight inefficiencies or gaps.
* Identify and assist in prioritizing opportunities to streamline business processes.
* Collaborate to develop test cases and scripts for defined business requirements.
* Complete testing in the agreed upon timelines and deadlines.
* Execute all test cases and report defects, define severity and priority for each.
* Provide support through assigned tasks to assist in resolving issues identified by business users.
Requirements:
* Experience determining the explicit and implicit needs and requirements of various stakeholders.
* Ability to quickly learn the objectives, structures, operations, and policies of a new business area.
* Strong problem resolution, negotiation, and influencing skills.
* Demonstrated ability to engage both developers and business partners to achieve target outcomes.
* Proven interpersonal skills and an ability to influence senior leaders and peers.
* Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
* Experience creating documentation such as business case documentation or business requirements summaries.
* Adaptability and a willingness to learn new skills.
* Experience with agile development methodologies and agile planning tools such as Microsoft DevOps.
Qualifications:
* Bachelor's degree (or equivalent years of experience).
* 5-7 years of experience in business analysis.
* Background in Business Analytics, Data Analytic Processes and Technologies Microsoft Power BI, Visio, PowerPoint, Excel and other productivity tools.
* Business analysis certification (e.g., CBAP) is desirable but not required with commensurate experience.
* Prior experience with AI/ML solutions in distribution, warehouse operations, finance or sales is desirable but not required.
Equal Employment Opportunity:
Johnson Brothers is committed to providing equal employment opportunity and equal treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law.
Worker Sub-Type:
Regular
Time Type:
Full time
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